Sandersons UK takes an ethical approach to balancing the needs of developers, freeholders and leaseholders. There is a tendency to approach block management as though the interests of the freeholders and the residents are in conflict. This is not how we see it. If a block is well managed tensions that can exist between the parties disappear. If the communal areas are well maintained; the gardens look fabulous; the lifts work; the gyms are clean and the equipment is serviced; there are no issues with the parking; the rubbish areas are well maintained and repairs are promptly carried out then life feels better. It is only by making sure leaseholders feel that they are getting value for money and enjoying their homes that everyone’s interests are served.
This is why the involvement of a good management agent is so critical. The skill-set required is considerable. It ranges from detailed compliance knowledge to how to chair a contentious AGM; from a local knowledge of the best service providers through to detailed financial planning; from in-depth knowledge of how to maintain buildings to conflict resolution. This requires an experienced team who work together and have a strong commitment to excellent customer service. This is the service you get with Sandersons UK.
"It has been my great pleasure to have dealt with the iConn Property Management team for some 7 years or so. During this time they have managed several local developments of apartments and houses in a Block Management capacity. These have comprised a varied mix of leasehold and freehold premises and an assortment of common areas, both internal and external. iConn have provided a very competent, professional and efficient service in all aspects, including liaising between the residents, professional advisers, contractors and me. Their fees are most competitive and fully comprehensive with no nasty surprises in the form of "hidden extras". I would highly recommend iConn to anyone who needs any development/property to be managed on their behalf and who wants to have the assurance of having such a professional team acting in their best interests."