iConn LTD is a limited company and is registered in England and Wales

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Tel: 01227 765008

Privacy and Cookie Policy

iConn LTD is a limited company and is registered in England and Wales with registered number 06636578. iConn Property Management is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you contact us, request publications or register interest we need to know your name, postal address, E-mail address, telephone number and facsimile number.

We gather this information to allow us to process your registration, any orders you may make and any offers you make for a property. The relevant information is then used by us, our agent, subcontractors or utility companies to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general.

We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide you with information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, E-mail or telephone to ask you for your feedback and comments on our services.

Your personal information may be used by us and other business carefully selected by us to contact you in writing, by telephone or by E-mail to offer you content, advertisements, products and services that we believe may be of interest to you. You can opt out of receiving any contact for marketing purposes any time by sending an E-mail to enquiries@iconn.co.uk.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank E-mail message to enquiries@iconn.co.uk.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an E-mail to enquiries@iconn.co.uk.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an E-mail to enquiries@iconn.co.uk.

Our use of cookies

A cookie is a small text file written to your machine by a web server. The information in this file is used to identify you to the server and aid your navigation through our site.

We make use of cookies to gather important information about how users move around the site. This enables us to understand how the site is used and to make improvements.

If you are concerned about cookies you have the ability through your browser to either reject all cookies or to provide a warning before any cookie is loaded on to your computer but if you decide to reject cookies you may find that you will not be able to take full advantage of some of the features and services in the iconnproperties.co.uk website.

How we protect your information

The internet is not a secure medium. We use the most up to date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of iConn Property Management cover the storage, access and disclosure of your information.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to iConn Property Management changes, for example if you change your E-mail address, name or contact details or if you wish to cancel your registration, please let us know the correct details by sending an E-mail to enquiries@iconn.co.uk or by sending a letter to iConn Property Management, Lee Court, 26a Castle Street, Canterbury, Kent CT1 2PU.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also E-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Access to your records

You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to iConn Property Management, Lee Court, 26a Castle Street, Canterbury, Kent CT1 2PU

How to contact iConn Property Management

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an E-mail to enquiries@iconn.co.uk.

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Testimonials

"iConn Property Management staff have administered our Canterbury flat for ten years. Over that time we have developed great confidence in the efficiency and professionalism of the firm. iConn's guidance and contacts were particularly helpful during the recent refurbishment of the property. Helpful, constructive and friendly it is always a pleasure to deal with their staff."

T.Kenny, Landlord