Posts tagged legislation for landlords

Right to Rent: A simple guide to checks that must be made – iConn Property Management, Canterbury


Yet another useful article courtesy of Property Industry Eye, detailing the various identification documents required for all new tenants:

Under Right to Rent, landlords or their agents should check identity documents for all new tenants, and take copies.

The documents include:

  • a UK passport
  • a European Economic Area passport or identity card
  • a permanent residence card or travel document showing indefinite leave to remain
  • a Home Office immigration status document
  • a certificate of registration or naturalisation as a British citizen

A full list of documents is available here

Agents should bear in mind that the checks should be carried out on all, not just some, new tenants.

There are codes of practice to be followed, including guidance on avoiding unlawful discrimination which was drawn up with the assistance of the Human Rights Commission.

There are four steps involved in making a Right to Rent check:

  1. Check which adult tenants will live in the property as their only or main home
  2. Ask tenants for the original documents that show they have the right to be in the UK
  3. Check the documents are valid with the tenant present
  4. Make and keep copies of the documents and record the date you made the check

If a potential tenant has an outstanding immigration application or appeal with the Home Office, you can conduct a check on that person’s ‘right to rent’ via the Landlords Checking Service.

Landlords and agents in the pilot area (Birmingham, Dudley, Sandwell, Walsall and Wolverhampton) should continue to make the checks as they have been doing since December 1, 2014.



Possible changes concerning tenant safety – iConn Property Management, Canterbury

0 have posted an article regarding potential changes to installing smoke and carbon monoxide alarms within their rented properties:


Landlords will be required by law to install working smoke and carbon monoxide alarms in their properties, under measures announced by Housing Minister Brandon Lewis today (11 March 2015).

The move will help prevent up to 26 deaths and 670 injuries a year.

The measure is expected to take effect from October 2015, and comes with strong support after a consultation on property condition in the private rented sector.

England’s 46 fire and rescue authorities are expected to support private landlords in their own areas to meet their new responsibilities with the provision of free alarms, with grant funding from government.

This is part of wider government moves to ensure there are sufficient measures in place to protect public safety, while at the same time avoiding regulation which would push up rents and restrict the supply of homes, limiting choice for tenants.

Housing Minister Brandon Lewis said:

In 1988 just 8% of homes had a smoke alarm installed – now it’s over 90%.

The vast majority of landlords offer a good service and have installed smoke alarms in their homes, but I’m changing the law to ensure every tenant can be given this important protection.

But with working smoke alarms providing the vital seconds needed to escape a fire, I urge all tenants to make sure they regularly test their alarms to ensure they work when it counts. Testing regularly remains the tenant’s responsibility.

Communities Minister Stephen Williams said:

We’re determined to create a bigger, better and safer private rented sector – a key part of that is to ensure the safety of tenants with fire prevention and carbon monoxide warning.

People are at least 4 times more likely to die in a fire in the home if there’s no working smoke alarm.

That’s why we are proposing changes to the law that would require landlords to install working smoke alarms in their properties so tenants can give their families and those they care about a better chance of escaping a fire.

Ensuring the safety of tenants

Other measures to support the private rented sector include investing £1 billion in building newly-built homes specifically for private rent, giving tenants support against rogue landlords and publishing a How to rent guide so tenants and landlords alike are aware of their rights and responsibilities.

The proposed changes to the law would require landlords to install smoke alarms on every floor of their property, and test them at the start of every tenancy.

Landlords would also need to install carbon monoxide alarms in high risk rooms – such as those where a solid fuel heating system is installed.

Those who fail to install smoke and carbon monoxide alarms would face sanctions and could face up to a £5,000 civil penalty.

This would bring private rented properties into line with existing building regulations that already require newly-built homes to have hard-wired smoke alarms installed.

And it’s in line with other measures the government has taken to improve standards in the private rented sector, without wrapping the industry up in red tape.

Further information

New regulations will be laid in Parliament to require landlords to install smoke and carbon monoxide alarms in their properties, and are expected to come into force, subject to Parliamentary approval, on 10 October 2015.

The allocation of funding to fire and rescue authorities to offer free smoke and carbon monoxide alarms to local landlords will be announced shortly.

The government’s Fire Kills campaign will be encouraging people to test their smoke alarms when they change their clocks to British Summer Time. The ‘Tick Tock Test’ campaign will run on radio, online and in the press from 16 to 29 March 2015.

See Fire Minister Penny Mourdant’s speech to the Local Government Association fire conference.




Tenant who tripped on path not owned by landlord wins case – iConn Property Management, Canterbury


Rosalind Renshaw, on behalf of Property Industry Eye, writes about this interesting case that will see changes being made in property inspections by agents on behalf of landords:


An important new case has major implications for letting agents who manage properties and for landlords.

It may also have implications for insurance.

In the case of Edwards v Kumarasamy, the tenant tripped on a path outside the block of flats where he lived on the second floor, injuring his knee.

The landlord did not own the path and did not own the block. However, the landlord did own a flat within the block and the path was the essential means of access to the block.

Until now, it has always been assumed that repairing obligations only apply to what the landlord actually rents out to the tenant, and also that the landlord cannot be held liable if they have not been notified of the need for a repair.

However, in this case, the tenant took a disrepair claim under Section 111 of the Landlord and Tenant Act 1985 and, at the Court of Appeal, won his case.

Solicitor David Smith, of Anthony Gold, says this is “a big deal” for agents and landlords, and will have “serious consequences”.

Smith warns that as a result of the case, any landlord can now be sued for disrepair to areas serving their property, irrespective of ownership.

It also means that agents doing property inspections should look not just at the property itself but also at areas over which the landlord has rights, such as paths and drives.

There is, says Smith, no obligation on the tenant to report disrepair, so it is up to the landlord or agent to identify it and resolve it.

This particular case also raises another question, although one not dealt with by the Court of Appeal: paving stones that are merely uneven, rather than being in a state of disrepair.

The full case is reported here

David Smith’s commentary is here





Tenants to undergo immigration checks from October – iConn Property Management, Canterbury


Another interesting read by Rosalind Renshaw on behalf of Property Industry Eye:

The checking of prospective tenants’ immigration status by landlords and agents is set to become mandatory in October.

It follows the Royal Assent of the Immigration Bill last week – just days before the Home Secretary ordered an urgent investigation into an immigration documentation scam at the weekend.

Although the checking requirement – which will almost certainly fall upon letting agents who act for landlords – was highly controversial, it forms part of what is now law.

Its aim is to prevent people with no right to be in the UK from accessing private rented housing. The requirement specifically applies to the private rented sector, not the social sector.

Landlords – or their agents – will have to request to see at least one document from a specified list, yet to be published, to confirm if prospective tenants have the right to live in the UK.

The requirement will mean having to check all applicants – for example, birth certificates of those born in the UK, and passports, but checks might have to extend to much more complicated paperwork or its lack.

If the prospective tenant does not have permission to live in the UK and the property is subsequently let, the landlord could be fined up to £3,000.

If a tenant’s right to be in the UK has a time limit, checks must also be made either annually or before the expiry date if that is after 12 months. Failure to carry out these subsequent checks will also attract fines of up to £3,000.

There is also an obligation on landlords – or agents – to report to the authorities any suspicions that tenants might be illegal immigrants.

The landlord’s responsibility to make the checks and face the fines can be transferred to a letting agent, but that must be done specifically in writing – suggesting that agents will have to revisit their standard contracts, terms and conditions.

They will also need to see if their current referencing checks cover immigration status.

Agents and landlords should also be aware of some of the issues surrounding their new responsibility, not least that they could become liable to accusations of discriminatory practice.

There is also concern as to how far the responsibility extends. Lawyer Simon Kenny, of Moore Blatch, says: “If, for example, a landlord notes from the tenant’s visa that he has the right to live in the UK but not to work, does he breach these rules if he is also aware through credit referencing that the tenant works full-time?

“It seems at least possible such a landlord could also be prosecuted in respect of ‘facilitating a breach of immigration law’ in this situation – an offence with a penalty of imprisonment.

“Guidelines are expected to say that a passport will be the main method of checking a prospective tenant’s immigration status.

“There is also likely to be an online checking facility, where the immigration status of a prospective tenant can be found, together with a free telephone checking service.

The Home Office may also confirm that the new system will be piloted in one area before being rolled out across the UK.

A good blog which outlines the main issues is at the link below this story.

However, it was written before any mention could be made of the latest scam, by which immigrants who speak no English can buy, for £500, a certificate saying they have passed a language test.

The false documentation could open the door to British citizenship but as yet there is no advice as to how letting agents or landlords could detect false paperwork.

Home Secretary Teresa May has ordered an urgent investigation.




Wedding Announcement and Congrats!! iConn Property Management, Canterbury


Iris O’Connell, Managing Director at iConn Property Management writes;

A huge congratulations to our Accounts Coordinator, Samantha Douglas who tied the knot to Shaun Burgess this month! We hope you had a fantastic day, and we wish you lots of happy years together! :)







Staff success! iConn Property Management Canterbury


Iris O’Connell, Managing Director at iConn Property Management writes;

We are pleased to announce that our Property Manager Tanya MacLeod has recently passed all four units of the NFOPP Level 3 Qualification for the Technical Award in Residential Letting & Property Management, and our Lettings Negotiator, Sam Macdonald is also on her way and passed the first unit towards her qualification last week!  Well done to both of you!


First Aid Training, iConn Property Management, Canterbury


Tanya Macleod, Property Manager at iConn Property Management writes;


In April, two members of staff attended their annual First Aid Training Course and I’m pleased to announce that they both passed with flying colours!  Congratulations to Iris O’Connell, Managing Director and Sam Douglas, Accounts Coordinator! We are in safe hands for another year!! :)




Important Safety Alert! iConn Property Management


Sam Douglas, Accounts co-ordinator for iConn Property Management writes;


I came accross an article from LetRisks which I think may be an interesting an useful read.

Important safety alert

March 21, 2013  By Leave a Comment

In a recent claim a landlord suffered over £100,000 worth of damage to his property and loss of rent following a fire from a faulty fridge freezer. This case highlights the number of potentially dangerous brand new appliances in rented property and the action that letting agents can take to protect their landlords and tenants.

Over the past few years there have been hundreds of fires involving white goods, particularly fridge/freezers, tumble dryers and dishwashers, with more than a dozen blazes deemed “serious”. According to recent press articles, almost half a million potentially dangerous dishwashers are still being used in households because their owners cannot be traced. As an example, a batch of faulty Bosch dishwashers, made over a seven-year period, are at risk of catching fire. Just one in four has been traced.

Although manufacturers issue product recalls, via national advertising, letters and phone calls to consumers there are difficulties in tracing the purchasers, particularly if tenants have moved address or landlords have appointed an agent.

The Electrical Safety Council (ESC) found that the average success rate of recalls is just 10-20%. With 266 electrical product recalls in the last six years and manufacturers often producing hundreds of thousands of units, there are likely to be millions of dangerous products threatening safety every day. Following a survey, they claim that 2 million adults have purposefully ignored a product recall notice, a third won’t return an item if it seems too inconvenient and a fifth would not go without a luxury product such as a television or hair straighteners.

LetRisks has put together a checklist to help you protect landlords and tenants:

  • Register your contact details with the manufacturer for any new appliances when purchased. This is not just for marketing purposes – it may save a life.
  • Property management staff and inventory clerks should record the make and model numbers of each of the landlords appliances and check them against the Product Recall information websites (see below).
  • Ensure that appliances are checked regularly: The law surrounding Portable Appliance Testing (PAT) simply requires you to ensure that their electrical equipment is maintained in order to prevent danger. New equipment should be “supplied in a safe condition”. The Health and Safety Executive (HSE) provides guidance on how to maintain equipment including the use of PAT.
  • Remind tenants to check that any electrical appliances are safe and refer them to the Product Recall information websites. It is a condition of most tenancy agreements that the tenant must not bring on to the premises anything that might be a fire hazard.
  • Retain forwarding addresses for tenants and arrange for mail to be forwarded, if possible. It may include product recall information.
  • Use the Product Recall information websites (see below)
  • Electrical Safety Council (ESC): You will need to enter a model number, brand name or description of a particular item. If the product has been recalled, the website will advise on next steps.
  • RecallUK is the primary product recall site that lists all UK product recalls, for all product types, announced in the last few weeks:
  • White Goods Help – Archives for Safety Warnings & Appliance Recalls:
  • Arrange appropriate insurances, for both the structure of the building (that includes fixtures and fittings), and contents. Make sure that the insurance is suitable for let property and includes Property Owners Liability. Even if you are letting an unfurnished flat, we recommend that you arrange cover for limited contents (covering carpets, curtains and white goods) which will also come with cover for liability to the public and injury to tenants.


D.Kellond – Landlord with iConn Property Management, Canterbury


This was our first experience of using iConn Ltd to rent out our home and it was a seemless and problem-free experience.  The personnel were knowledgeable, professional and responsive to our numerous questions!  Most importantly, they were proactive and arranged good quality viewings which resulted in several offers within a week of taking on the property.  I would not hesitate to recommend that other prospective landlords use iConn and am delighted that we chose them to work with.


Landlord advice regarding The Green Deal – from iConn Property Management, Canterbury Lettings


Iris O’Connell, Managing Director of iConn Property Management writes:

I am writing to advise you of a Government initiative which takes effect from January 2013.

In order to detail and explain the initiative clearly, I have taken abstracts from literature from The Department of Energy & Climate Change for your information.

The Green Deal is a government initiative to improve energy efficiency in UK households; its aim is to encourage people to make their homes more energy efficient in a cost effective way. The scheme will be available to home owners and tenants (with the consent of their landlords) and has also been extended to businesses.

The scheme lets customers pay for some or all of the improvements over time through their electricity bill. A home assessment will be undertaken by a Green Deal assessor who will create a report recommending the best improvements to minimise the utility bills in your home. If you are interested, you will be able to choose a Green Deal provider who will offer you a quote for a Green Deal Plan and access to the finance. The financial package is not a loan; although interest is added to the final total. The debt is attached to your property rather than you or the tenant, so it will not be means tested, therefore credit checks will not be undertaken.

In order to have any improvements undertaken, the improvements must be eligible under the Green Deal and recommended for your house following your home assessment. These measures will be expected to be able to show real savings over the repayment period. This is the Golden Rule of the Green Deal which states that the expected savings made from the home improvement must be the same or greater than the total cost of implementing the improvement itself. This rule protects the property owner, ensuring that they are not paying back more money as a result of the Green Deal scheme than they are actually saving on their energy bills.

Once the home improvements have been undertaken, the Green Deal will be paid back in installments attached to the electricity bill. The repayments will be affordable to everyone as they will be based on the savings made by the household as a result of the new home improvements.

In order for the home improvements to be beneficial, the Golden Rule states that you should not be paying more money on your repayments than you are saving on your utility bill. For example, if you have had new insulation fitted, and this gives you a saving of £25.00 on your heating bill each month, then you will be expected to pay less than £25.00 on your repayments.

Additionally, the length of time for the repayments should not exceed the expected lifetime of the home improvements itself. For example, if solar panels were to be installed and they have an expected lifespan of 30 years, then the repayments should not last any longer than 30 years.

Your tenant needs your permission before taking out a Green Deal. If your tenant wishes to take out a Green Deal Plan, they will first need your agreement to both the improvements and the financial aspects of the plan, If you do not agree to all, some or any of the assessors recommendations; the tenant is not permitted to proceed.

Click on the link for the official brochure provided by The Department of Energy & Climate Change for a comprehesive guide:




If you require any further information, please feel free to contact me.


Common Questions from Tenants (Canterbury Lettings)


Sam Macdonald, Lettings Negotiator for iConn Property Management writes:

ARLA (Association of Residential Letting Agents) supplies lots of answers to common questions which tenants might need to know.

This link takes tenants direct to their website:

Here is one of the questions I spotted earlier which I thought would be useful to know:

What About Rights Of Access To The Property, What Are The Rules?

A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. The law says that a landlord or agent must give a tenant at least 24 hours prior notice in writing (except in an emergency) of such a visit. Naturally, if the tenant agrees, on specific or odd occasions to allow access without the 24 hours prior written notice, that is acceptable. [A clause in the tenancy agreement which tries to diminish or over-ride a tenant’s rights in this respect would be void and unenforceable.]

Elvis has entered the building!! :)


Iris O’Connell, Managing Director for iConn Property Management writes:

We are pleased to welcome the new member of our team….. Elvis!!

He’s all shook up in his new heartbreak hotel fish tank but I’m sure he will settle in soon.

Feel free to pop in to say hello!


Key Collection Procedure for Students 2012 – iConn (Canterbury Lettings)


Vicky Cranthorne, Office Manager for iConn Property Management writes:

For new students for 2012:

Hope you are all enjoying your summer; Just so you are all aware what is required from you in order to collect keys for your student property in September, I have included a tick list for you to use to check, below.

Obviously, if you have already collected your keys you can just ignore this message.

Key collection is available from the 1st September 2011 from our office 26a Castle Street, Canterbury, Kent CT1 2PU.

Our office hours on a Saturday are 9am – 1pm. If you are going to arrive later please contact me, in advance, and we will see if we can arrange something for you.

  • If your property keys are issued by your landlord you will be emailed separately to confirm this but you must still attend the office before going to the property to collect your welcome packs
  • If your tenancy is starting after the 1st September your keys will be available from the date on your tenancy agreement.

If any of you have any questions or queries please contact me.

Kind regards,








Each   tenant must have a signed guarantor agreement in place.




There   must be no arrears on ANY tenants account.

This   includes Summer rent, Admin fees and September rent.




Can   be signed in the office on key collection



Complete   in office on key collection.

Those   without one already in place will be asked to pay their September rent or   prove payment. (see above note for Rent and Admin)



Photocopy   will be taken on key collection.



























Canterbury Letting Agent iConn Wins Gold for 2012 :)


P.G – Landlord with iConn Property Management, Canterbury


We came to iConn from an agent that was always asking us to reduce rent and offering incentives to the tenants; because of this attitude we always felt that the agent was working for the tenant rather that us. We were pleasantly surprised with the complete reversal in the attitude to us with iConn. They are most professional in their attitude, but always there to help and give us advice, and nothing is too much trouble. They keep us up to date with emails and phone calls; the money side of the company is always professional and correct, which was not so our previous agents. We have never had a year when our houses are not let. Thanks to iConn we can relax and definitely get our ‘moneys worth’.

A&K – Tenants with iConn Property Management, Canterbury


We have been using iConn Property Management Ltd for the past three years.  We have always found the staff incredibly helpful with all enquiries we’ve had.

They provide a very professional and friendly service.  If ever we have a problem or issue it is always resolved in a matter of hours where other agencies in the past have taken much longer even to acknowledge the issue.  Having built up a rapport with the staff, it makes it easier for all when looking for a new property as the team already know our likes and dislikes.

We have always received a quality service from iConn.  They care about you, your situation and how you want to live, they don’t just forget about you when you sign the contract.  We would recommend them to anyone looking for a Property Management / Lettings company

V. Elder – Landlord with iConn Property Management, Canterbury


From the start I have been impressed with the efficiency of iConn.  Tenants were found within a couple of days for our property and all matters relating to it have been dealt with efficiently and well.  I would have no hesitation in using iConn again in the future.

E. Rolls – Landlords with iConn Property Management, Canterbury


We have used iConn Property Management since September 2007 and have been very grateful for their continued support and reliable service. We have been successful in always having our property let throughout this period. iConn have been nothing but professional in ensuring that our flat is always occupied; from advertising, organising tenant viewings, and finally agreeing contracts, iConn have also proved very helpful in organising routine maintenance and upkeep on the flat. iConn have taken the trouble out of renting our property. With a husband in the Royal Navy, two small children and living more than 100 miles away from the property their service has proved invaluable. I would have no hesitation in recommending iConn to others. 

Dr Rigby – Landlord with iConn Property Management, Canterbury


I have been using iConn in it’s various stages of development for the last fifteen years as a rental agency for my house in Canterbury. The company has been extremely professional in finding suitable tenants every year, maintaining the house in good condition and relaying problems, suggestions and legal matters promptly to me by mail and E-mail to my addresses abroad. This year my family will be returning to take up permanent residence at our Canterbury home, and I can heartily recommend the company to anyone who wishes to either rent out or rent an abode in the Canterbury area.

R.Clarke – Landlord with iConn Property Management, Canterbury


iConn has been my letting agent for the last 7 years and undertakes a full management service for me. I have been impressed with the efficient manner in which they have undertaken this role and the professional way they handle issues. As a ‘distant’ landlord, I rely on effective communication, timely resolution of issues whilst keeping me fully informed of developments. In each of these aspects I rate them highly. During the tenure of my agreement with iConn thus far, the accounting aspect has been first rate with rental income invariably paid on time and any missing sums urgently pursued. I very much value the relationship and look forward to it continuing for many more years.

L.Martin – Landlord with iConn Property Management, Canterbury


We have 2 properties which have been let by iConn since around 2005. I only have positive words to say about iConn, the staff that we have contact with (namely Vicky) is always helpful, friendly and efficient. Any problems have been dealt with professionally and swiftly and therefore we have the utmost confidence in them. I also know that they are helpful to our tenants. We have the pick of lettings agents here in Canterbury, but as we receive such an excellent service, I have no reason to move my business elsewhere – a completely satisfied customer on all counts!

Mr. Zain – Landlord with iConn Property Management, Canterbury


The service level of iConn in terms of professional communication on all matters from tenancy agreement, proactive property inspections, quotations for works required etc. and looking after the landlords interest as if the property is their own is better than I have experienced from any other letting agent. With iConn’s managed services package I’m confident our properties are in good hands and therefore have not had to visit our properties that are managed by them for the last 8 years.

R. Williams – Landlord with iConn Property Management, Canterbury


We have been associated with iConn for four years and have found the company to be very efficient and professional. Any queries we have had have always been promptly and clearly answered. On visiting your office one is met by a warm and business-like atmosphere. It is good to know that, if one asks iConn staff to sort a problem it will be diplomatically dealt with. All communications from the company can be relied upon with confidence.

T & A. Watkins – Landlord with iConn Property Management, Canterbury


Although we are new clients of iConn Property Management we have been impressed by their knowledge of legislation governing the rental market.

Having been badly let down by our previous agent we immediately felt that iConn offered a professional and more importantly a ‘caring’ service.  The advice and assistance (given free) in resolving our previous difficulties was first class and enabled a smooth transition in the takeover of our property. The staff are well versed in customer relations and provide a competent efficient and friendly service.   In comparison to the services other agencies provide iConn are market leaders.  We look forward to enjoying a long and happy business relationship with them

N. Summerfield – Landlord with iConn Property Management


iConn Property Management have always provided a top quality service, I have let my property through them for over four years and I hope there will be many more years to come. They maintain an honest approach and always keep my informed as to the progress of letting my property. Over the four years there has never been a void period and this is down to hard working fully trained staff and quality marketing. I will certainly not be using any other agent and would recommend iConn to any Landlord.

B. Sharp – Landlord with iConn Property Management


iConn have at all times been most professional and helpful. I have had other properties which have been handled by well known agents and none has reached the high standard of service that I have had from iConn.


Budget Announcement 2012 – How it Applies to Landlords & Tenants (Canterbury Letting Agent)


Iris O’Connell, Managing Director for iConn Property Management writes:

ARLA has recently created this great article to help explain what this years budget announcements will mean to us; definately worth a read: ARLA Budget News

office photos 003

TDS Changes of Legislation – Timescale for Registering Deposits. (Canterbury Letting Agent)


Sam Douglas, Accounts Co-Ordinator for iConn Property Management writes:

The Localism Act comes into force on April 6th 2012 and makes an important change to the timescale for protecting deposits.

The timescale for registering deposits and serving Prescribed Information has increased from 14 to 30 days – but the 30 days is an absolute deadline. 

Our prescribed information will be updated in our current tenancy agreements and terms of business and this change will only really affect tenancies created after the 6th April but  current clients may wish to take note of these changes for any future tenancies.


Changes to EPC Legislation (Letting in Canterbury)


Vicky Cranthorne, Office Manager for iConn Property Management writes:

EPC legislation changes – April 2012

The DCLG (Department for Communities and Local Government) have proposed changes to the legislation regarding energy performance certificates (EPC’s) for properties are due to come into force on 6th April 2012. This is the legislation that was originally due to be implemented last October but was subsequently delayed and revised.

In simple terms it will mean that instead of just advertising the graph images on the property advert we will need to include the first two pages instead. It will mean that we must hold the full certificate on file for the property and not just the numbers on the graph. It is also mentioned that the EPC graphs must now cover any outbuildings included in the tenancy and not just the main property.

Key points in the new legislation:

  • This only applies to properties coming to market after 6th April.
  • The current asset ratings (EPC graphs) are no longer applicable in isolation. They are to be replaced by the first page of the new style EPC (typically an A4 document which contains the graphs and additional information).
  • The EPC legislation is extended to apply to non-residential and rental transactions.
  • Where property marketing does not include the full property address the legislation does allow for the address to be redacted in the EPC used for marketing purposes. It is still required on the full EPC document. NB. Although this is clearly indicated in the legislation, there is currently debate as to whether this only applies to commercial properties.
  • Note: At this time of writing the format of the revised EPC is still subject to approval and release by DCLG.
  • Further to this, we have gained confirmation that:
  • The EPC does not have to be an integral part of the printed particulars. It can be provided as an attachment or insert.
  • If sending details electronically as an attachment, the EPC can be provided via a clickable url.

For the majority of clients this is not a major issue they will need to be concerned with and more impacts the way the agent advertises but we will advise all clients who the legislation effects.


Have Yourself a Very Green Christmas!! :)


Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:

The local council have released some useful information for recycling over the Christmas period so that we all have a green Christmas……








Green Christmas

This year, like every other, we want to make sure that you not only have a great Christmas, but get rid of your Christmas waste on the appropriate day in the appropriate way. So please take note of the following points:

Check your calendar for your collection dates – some of them may have changed 

In bad weather conditions put your waste out on your usual day and leave it.  We will collect it soon as we can.

Garden Waste won’t be collected between 23 December 2011 and 09 January 2012 

Don’t forget we will collect your real Christmas tree for free – if you leave it out for collection on recycling day.  Place it next to your clear sacks not in the garden waste bin.

Old trees can be taken to the Household Waste Recycling Centres and placed in the green garden waste containers for composting. Your local council may also be able to take your real Christmas tree for composting if they provide a kerbside green garden waste collection service.

Alternatively, why not buy a Christmas tree in a pot or with a root that can be planted in the garden for use the following year! Some companies now also hire real Christmas trees which are re-planted after Christmas!

Recycle your Christmas cards and non foil wrapping paper in the clear recycling sack, or look out for one of the high street charity schemes.

Flatten and secure your cardboard boxes for collection.  These can be put out for collection next to your recycling sacks.

To clear space give unwanted clothes and toys to charity shops and clothing banks.

Recycle your glass bottles at the bottle banks and the Household Waste Recycling Centres

Think about what you buy and who you are buying for. We all like to put on the best Christmas Day spread for family and friends, but afterwards, without a bit of pre plannng, we can still be eating the brussel sprouts four days later!!

Make use of any left over food, visit for recipes and ideas.

Although our contractor can sort most plastics, many of them have a negative value and black plastic cannot be sorted at all, so please only give us your clear or opaque plastic bottles over the christmas period.

Remember you can take your unwanted plastic bags back to a major supermarket for recycling, they all now provide in-store banks.

If you are not sure about collections over the Christmas period, then please call Serco on 0800 031 9091.

Here’s hoping  you have a very happy Christmas.

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