Posts tagged current news on lettings

Right to Rent: FAQ – iConn Property Management, Canterbury

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Another relevant article from ARLA regarding the Government’s Right to Rent Scheme:

The Right to Rent scheme – which reguires landlords or agents to check ID of all prospective adult occupiers – is being rolled out across England from 1 February 2016. Where an adult occupier has a time limited right to remain, landlords and letting agents will need to conduct follow up checks. These need to be made 12 months from the initial check or at the expiry of the individual’s right to be in the UK, whichever is the later.

ARLA have been part of the Landlord panel throughout development of Immigration Act 2014 and Immigration Bill 2015 and have delivered a series of events across England to support letting agents in complying with the legislation.

Right to Rent FAQ

We have worked with Home Office and UK Border Agency to answer the questions that are widely asked by landlords and letting agents.

What happens where I have a US citizen and her family moving to the UK? They are not visiting prior to arrival and need to agree a residential tenancy, ship their furniture and occupy on arrival?
Prior to any agreement for residential tenancy, the landlord or letting agent should conduct Right to Rent checks. In such a scenario as above, if the US citizen had a relevant visit visa and therefore a ‘limited’ right to reside in the UK (specifically in the implementation phased area), their visa will substantiate that. In practice, this will generally mean that the new tenancy agreement is subject to a condition that the Right to Rent checks are satisfied once the US citizen arrives in the UK.

I’m a law abiding agent organising a tenancy for a family moving from Australia in December. I meet all requirements of all legislation that I am asked to comply with. They will arrive at 7pm on a Friday evening. In reality, how do I deal with this?
As above. Prior to any agreement for residential tenancy, specifically in the implementation phased area, the landlord or letting agent should conduct right to rent checks before the prospective tenants are entitled to occupancy and the prospective tenants will be able to substantiate their right to reside through provision of their visas.

How should I carry out a check on someone who wears a headscarf or veil?
Individuals should be asked to show their face to check that it matches their facial image on their documents. Scarves which cover the hair need not be removed. Those conducting the check should offer the opportunity for the prospective tenant to show their face in a private area and/or in the presence of another female.

I have to use sub agents around the country to find my tenants and never see them face to face, how can I comply?
This is a very problematic area as the whole aim of the scheme is for a landlord or a delegated agent to do a quality face to face check. The 2014 Act only allows for a landlord to delegate to an agent. It does not allow for that agent then to delegate the checks and liability to yet another agent. The other alternative is that the first agent sets up a contractual relationship with the second agent in terms of the Right to Rent check. Contact the ARLA Legal Helpline 0330 124 1212 for advice.

What happens with company lets where we don’t know who the occupiers are? We let to the company who allow the current CEO etc to occupy on terms that are generally longer than three months?
In these circumstances, the agreement is with a corporate body and not directly with a ‘tenant’ (albeit the body can be a tenant). The body will have control over who may stay at the property, i.e. a form of licence and they will be the liable party. Employers already conduct right to work checks and are subject to civil penalties if it is found that they are employing illegal workers.

What happens if in Jan 2015 I take over responsibility for a property in the pilot area which is already let? If the landlord hasn’t got evidence of checks to pass to me, do I conduct checks at that point? And if he does pass evidence to me, I still won’t have seen the original myself.
It depends on whether the tenancy (letting) was agreed before or after the implementation date of 1 December. If after the implementation date, it will be the person who granted the residential tenancy who is liable for a penalty where checks were not carried out and an illegal immigrant is found living in the property. That is, the previous landlord in the circumstances set out above. Where the new landlord has no evidence that checks that should have been conducted ever were, they should conduct fresh checks on the sitting tenants/occupants.

What if I have student occupiers from overseas arriving on different dates?
A check needs to be carried out on each adult occupier. If tenants are arriving from abroad at a later date than other occupants, they will need to pass a Right to Rent check before taking up occupancy.

If I acquire a property with occupying tenants and the date that they took up their tenancy with the previous landlord precedes 1st December therefore no checks were needed, do I now need to carry out ID checks because I have acquired the property or do I need to obtain and retain evidence from them that their tenancy started prior to 1 December 2014?
No, you do not need to carry out retrospective checks on tenants. It would be best practice that you would obtain evidence and details of the existing tenancy that has been taken over.

What are the Home Office doing to inform landlords directly?
The Home Office have been working with a wide variety of partners to publicise the requirements of the scheme to landlords and tenants. Within the Minister’s implementation panel meetings ARLA has stressed the importance of raising awareness of the scheme with landlords, householders with lodgers and with tenants. The greater the number of tenants who expect checks, the easier it will be for agents to carry them out.

If I discover a prospective occupier with no right to rent in the UK and know their current address, an address that I am not responsible for, can I be liable for penalty if I do not make a report to the Home Office?
No, you would not be subject to a civil penalty for not making a report to the Home Office against an individual you have not rented to. You would only be liable for a civil penalty if you rent to a tenant where they have no right to rent in the UK (in the implementation phased area) and you knowingly did so.

How does this affect existing Housing Law? What are the implications for existing housing law in reality?
Landlords and lettings agents may wish to consider reviewing and amending the stock of contracts, terms and conditions that they use in day to day business. When updating your landlord Terms of Business don’t forget to include Right to Rent checks.

What if the landlord wants to discriminate against a prospective tenant?
Whether or not a person needs and has permission to stay in the UK and has a right to rent is a matter of fact that can be verified. Only the listed documents should be used to reach a decision. Checks should be performed without regard to race, religion or other protected characteristics or equality.

How do I know that the Home Office reference number that I have been given relates to the person in front of me? Can you give me a copy of the photo ID for the person that is the subject of the Home Office appeal?
The reference number will relate to an individual known to the Home Office and checks will be conducted against the details held on that individual. All positive results will be recorded and monitored so as to identify any instances where we suspect fraudulent activity.

If a guarantor’s visa expires mid tenancy does a check on renewal status still apply?
If the guarantor does not live in the property there is no stipulation from the Landlords Scheme perspective for the landlord to carry out a repeat check when their visa is due to expire. Though of course from a commercial angle they may want to do this – but that is your choice to mitigate against any risk. Of course if the guarantor lived in the property they would be subject to a repeat check just prior to their visa expiring.

 

Source: http://www.arla.co.uk/info-guides/immigration-act/

 

Countdown to Right to Rent as Home Office updates Code of Practice – iConn Property Management, Canterbury

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Rosalind Renshaw keeps us all updated with her article for Property Industry Eye;

 

With landlords and letting agents faced with getting to grips with Right to Rent less than a month away, the Government yesterday updated its statutory Code of Practice.

In doing so, there is still a certain amount of muddle, as the Code suggests there will not be a big bang introduction, but one that will be phased in geographically.

The Code says that the scheme will be implemented “on a phased geographical basis, and will apply to residential tenancy agreements entered on or after the date of implementation for that area”.

However, users are then directed to the Right to Rent website where it says that for tenancies starting on or after February 1, “landlords of properties throughout England should check that someone has the right to rent before letting them a property”.

This morning, a Home Office spokesperson confirmed that the reference in the Code to a phased geographical implementation is both a reference to the pilot scheme in the west midlands, where landlords – or agents acting on their behalf – have had to carry out Right to Rent checks for just over a year and also to the UK-wide roll-out. However, the spokesperson confirmed that Right to Rent goes live throughout the whole of England on February 1.

The Code also clarifies its own legal status, saying: “This is a statutory Code. This means it has been approved by the Secretary of State and laid before Parliament. The Code does not impose any legal duties on landlords, nor is it an authoritative statement of the law; only the courts can provide that.

“However, the Code can be used as evidence in legal proceedings and courts must take account of any part of the Code which may be relevant.

“Home Office officials will also have regard to this Code in administering civil penalties to landlords and their agents under the Immigration Act 2014.”

The Code is here

 

Source: http://www.propertyindustryeye.com/countdown-to-right-to-rent-as-home-office-updates-code-of-practice/

 

Right to Rent: A simple guide to checks that must be made – iConn Property Management, Canterbury

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Yet another useful article courtesy of Property Industry Eye, detailing the various identification documents required for all new tenants:

Under Right to Rent, landlords or their agents should check identity documents for all new tenants, and take copies.

The documents include:

  • a UK passport
  • a European Economic Area passport or identity card
  • a permanent residence card or travel document showing indefinite leave to remain
  • a Home Office immigration status document
  • a certificate of registration or naturalisation as a British citizen

A full list of documents is available here

Agents should bear in mind that the checks should be carried out on all, not just some, new tenants.

There are codes of practice to be followed, including guidance on avoiding unlawful discrimination which was drawn up with the assistance of the Human Rights Commission.

There are four steps involved in making a Right to Rent check:

  1. Check which adult tenants will live in the property as their only or main home
  2. Ask tenants for the original documents that show they have the right to be in the UK
  3. Check the documents are valid with the tenant present
  4. Make and keep copies of the documents and record the date you made the check

If a potential tenant has an outstanding immigration application or appeal with the Home Office, you can conduct a check on that person’s ‘right to rent’ via the Landlords Checking Service.

Landlords and agents in the pilot area (Birmingham, Dudley, Sandwell, Walsall and Wolverhampton) should continue to make the checks as they have been doing since December 1, 2014.

 

Source: http://www.propertyindustryeye.com/right-to-rent-a-simple-guide-to-checks-that-must-be-made/

NEWS FLASH: Right to Rent being extended across England from February 1 – iConn Property Management, Canterbury

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Rosalind Renshaw from Property Industry Eye reveals all:

The Home Office has announced that from February 1, 2016, the Right to Rent scheme will be extended across England. This means all private landlords, or their agents, in England, including those subletting or taking in lodgers, will have to check new tenants have the right to be in the UK before renting out their property.

The scheme is being extended following an evaluation of the first phase in the West Midlands and has received the continued input of a panel of industry experts, housing and homeless charities and local authorities.

Right to Rent is one part of the government’s ongoing reforms to the immigration system to make it harder for people to live in the UK illegally.

As of February 1, anyone who rents out private property in England will need to see and make a copy of evidence that any new adult tenant has the right to rent in the UK (for example a passport or a biometric residence permit).

The process is simple, according to the Government which says many organisations in the private rented sector already check the immigration status of tenants.

In most cases, it says, checks can be carried out without contacting the Home Office. However, if a tenant has an outstanding immigration application or appeal with the Home Office, landlords can request a Home Office Right to Rent check. A yes or no answer will be provided within two working days.

Landlords who don’t make the checks could face a civil penalty of up to £3,000 per tenant if they are found to be renting out a property to someone who is in the UK illegally.

The Government is also making it easier for landlords to evict illegal migrants as part of the Immigration Bill.

Source: http://www.propertyindustryeye.com/news-flash-right-to-rent-being-extended-across-england-from-february-1/

 

 

Rogue Landlords & Agents faced with jail – iConn Property Management, Canterbury

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‘Letting Agent Today’ have released this informative article concerning tougher sentencing and guidelines for rogue landlords and agents:

 

A body representing over 370 local councils in England and Wales wants more powers to control the private rental sector, letting agents and landlords – and says magistrates should have the right to jail the worst offenders.

The Local Government Association claims that all too often the sector has been, in its words, “ripping off tenants” and says that councils’ own licensing schemes have not rooted out rogue landlords who then “have shrugged off paltry fines” when taken to court.

The LGA now wants tougher sentencing guidelines for magistrates and a wider range of penalties. It also says it backs the government’s call for a blacklist of rogue operators – but wants to know how this will be funded.

The association has put forward a series of recommendations including:

– the introduction of sentencing guidelines on housing offences as a priority to ensure consistent and appropriate fines. It also says the Housing Act could be amended to bring in a new range of penalties from a fine up to a community order or custodial sentence;

– a blacklist of persistent offenders would be useful to councils to support the issuing of licenses to landlords and other enforcement work, as long as the administrative burden and cost of compiling a list does not fall on local authorities;

– the ‘fit and proper person’ test for landlords should be strengthened to provide a clear framework to remove the uncertainty for councils and landlords and to provide a robust basis for accepting or refusing a license;

– the government should amend the notice period and compensation arrangements for Article 4 planning powers so that councils can respond effectively to local concerns over concentrations of houses in multiple occupation;

– councils should be given ‘power to direct’ surplus public land to improve the quality of the private rented sector through large scale investment.

Source: https://www.lettingagenttoday.co.uk/breaking-news/2015/9/councils-want-jail-terms-for-rogue-landlords-and-agents

Smoke and Carbon Monoxide Alarm Regulations passed – iConn Property Management, Canterbury

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With ten working days to go, our Property Manager Paul Lang has a very important message for all Landlords on behalf of ‘Landlord Zone':

As announced recently by Housing Minister Brandon Lewis, from October 2015 Landlords will be required by law to ensure working smoke and carbon monoxide alarms are installed in rental properties in England. The information below is intended to help you understand your responsibilities in relation to the new legislation.

Why have these changes been made?

This legislation has been proposed to address the imbalance between protection levels for private tenants in contrast to residents classed as owner occupiers, or social housing occupants.

It is estimated that the national percentage of all households with a working smoke alarm currently stands at over 90% compared with 83% in rental properties. Although a seven percent difference between the level of protection in rental properties and the national average may seem relatively minor, the numbers are much more compelling when qualified in terms of casualties. Between April 2013 and March 2014, 97 people died and 1900 were injured in domestic fires affecting properties where no smoke alarm was present.

Why do you need to install a CO detector?

The Royal Society for the Prevention of Accidents reports that there are approximately 50 deaths per year and over 1100 hospital admissions annually as a result of carbon monoxide poisoning in the UK. Carbon monoxide (CO) is a tasteless, colourless and odourless gas that is produced by incomplete combustion. A common source of CO in a domestic property would be a faulty appliance such as a boiler.

Statistics show that residents of privately rented accommodation account for a much greater proportion of annual carbon monoxide incidents than could be expected. A report by the Gas Safety Trust into carbon monoxide risks per housing sector showed that the likelihood of an incident in privately rented accommodation was significantly higher than that associated with any other housing sector. According to statistics gathered since 1998 residents of rental properties are on average three times more likely to suffer a CO related incident.

Although landlords are already obliged to have a yearly check carried out on any gas appliances, this alone cannot guarantee protection from carbon monoxide. The installation of a CO detector is quick, easy and cheap, and ensures your tenants are protected from what is often referred to as the ‘silent killer’.

Current advice from the Health and Safety Executive already states that a CO detector should be installed in rental properties, but this has always been down to the discretion of each landlord or letting agent. From October 2015 it will become law that that any high risk room, i.e. those containing a heating appliance, must have a CO detector installed.

What happens if you don’t act on these changes?

Failing to comply with the legislation planned to come into force from the 10th of October 2015 will leave you open to a penalty of up to £5000.

What does this mean for you?

As a private landlord, a professional landlord, or a letting agent, you must consider the effect this legislation will have on your portfolio.

Building regulations already require that properties constructed after June 1992 have a mains powered, interconnected smoke alarm system installed to BS5839-6 2013 Grade D. Therefore, many landlords may find their smoke alarm provision already meets the new requirements.

There has previously been no legislation requiring landlords of properties let to single family units and built prior to 1992 to have smoke alarms. However, these properties will now be subject to the new legislation, meaning smoke alarms will need to be installed by October.

HMO’s are already subject to tighter legislation in accordance to The Housing Act 2004, and the Regulatory Reform (Fire Safety) Order 2005.

It is likely, however, that Landlords of all of the above property types will need to consider their carbon monoxide detector provision in light of the new regulations.

 

 

Source:http://www.landlordzone.co.uk/content/the-new-smoke-and-carbon-monoxide-alarm-england-regulations-2015

 

 

Tenants working from home: Government reacts – iConn Property Management, Canterbury

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Another interesting read concerning the question of tenants working from home:

 

Agents and residential landlords have long been concerned about tenants who work from home.

There has always been a worry that by permitting the operation of a business the landlord will inadvertently create a tenancy under the provisions of the Landlord and Tenant Act 1954 and the tenant will then gain the automatic right of renewal provided by Part II of that Act.

The Government has reacted to this concern by passing Section 35 of the Small Business, Enterprise and Employment Act 2015 [http://www.legislation.gov.uk/ukpga/2015/26/section/35/enacted].

This creates a new definition of a “Home Business Tenancy”.

This is any tenancy under which the tenant is required to occupy the rented property as a home and is also permitted to run a home business from the property.

A home business is defined as any business which can reasonably be run from home but specifically excludes any business for the sale or supply of alcohol.

Where a tenancy is a Home Business Tenancy it will automatically be excluded from the Landlord and Tenant Act 1954 and will count as a tenancy of a single dwelling for the purposes of the Housing Act 1988.

The Housing Act 1988 already permitted some home working as long as the tenancy was substantially for the purpose of providing the tenant with a home. As a result, all forms of home working will now be possible and those tenancies will fall within the Housing Act 1988.

However, that does not mean that everything is now okay.

While there may now be no issue from the landlord’s perspective in relation to home working, there are other parties to consider.

Mortgages, superior leases in flats, and insurance policies all routinely have clauses requiring home use only and prohibiting business use of the property.

Depending on how these are worded, permitting business use by the tenant, even as a home business, may not in fact be an option for landlords.

The changes also do not apply to any tenancy which exists before the new provisions come into force, which they have yet to do, or which are renewals of tenancies which existed before the provisions came into force.

Therefore, while this is a sensible change which is welcome, it will be of no effect unless it is taken up by notoriously conservative mortgage lenders and insurers. Hopefully, the Government will take steps to encourage changes in their terms to allow this in future.

* There is an interview with David Smith on the Property Tribes website in which he spells out some current concerns for the private rented sector.

 

Source: Rosalind Renshaw, Property Industry Eye: http://www.propertyindustryeye.com/essential-advice-is-it-okay-for-tenants-to-work-from-home/

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What will rising interest rates mean for the housing market? – iConn Property Management, Canterbury

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Another interesting read from Property Industry Eye:

 

So what will happen when interest rates rise, as Bank of England Governor Mark Carney has suggested, at around the turn of the year?

Well, putting aside that Carney has said this sort of thing before and it hasn’t happened, the effect could be imminent woe, death and destruction – or not.

The Guardian is fairly confident that the end of the world is nigh.

The housing market could collapse and “it is estate agents who have most to fear”, it says.

The paper reasons that it won’t be so much about mortgages and affordability, but about confidence.

It also predicts that lenders won’t wait until base rates rise early next year, but will start repricing their mortgages “almost immediately”.

As for borrowers, one third will struggle if interest rates rise, consumer spending will fall and there’ll be repossessions.

It all sounds like a terrifying vision of doomsday about which all of us should do something very quickly indeed – such as hand back our keys if we’re borrowers, or go into recession survival mode if we’re agents.

But here’s a mortgage broker with a more reassuring view.

Simon Tyler said rates may not rise for all borrowers, even if the base rate does increase.

“If we see a rate rise next year, those on tracker loans will be hit straight away but many other people may not be affected – at least initially.

“Competition in the mortgage sector is so intense, with so many new entrants vying for market share, that we may find that the first rate rise is hardly passed on at all by many lenders.

“Remember, most lenders’ standard variable rates are already at over 4%, which is miles above the level of the base rate at just 0.5%.

“So we may not see much movement at all, even after a rate rise.”

Long-term, Tyler is not quite so sanguine: “However, if a rate hike is passed on it is going to hurt. Household debt is so high, with so many people stretching to repay their mortgages and other credit, that any rate hike is going to be very painful and have a disproportionate impact.

“Remember, wages have barely been rising for years but many people have stretched to get on the housing ladder, often only with the aid of government assistance.

“These people may find a rate hike hard to cope with.

“House prices are unlikely to be hit very hard given that demand is still so high, but it could dampen the market a little and slow price growth in some areas.

“First-time buyers may find some areas where prices drop back a little which will help them, but at the same time they are likely to find that higher rates mean they won’t qualify for the mortgage that they want.

“As rates begin to rise you could even see a rush of people coming to buy because they fear they will miss the boat if rates increase too far, and that could even push house prices up in the short term.

“In short, raising rates will have to be a very delicate process in order not to derail the economic recovery which is actually paper thin. If they rise too fast too soon it will take away the feel good effect that people are starting to get with rising wages and push the economy backwards. Business borrowing could be hit and that would hit employment.

“The fact is that any big increase in rates is still some years away and competition among lenders should ensure that there are fantastic value deals still around for several years from now.”

And what did Carney actually say? That rate rises will be “limited and gradual” and “proceed slowly” rising to a “level in the medium terms that is perhaps half as high as historic averages”.

We suspect that most estate agents will be telling the public: “There has never been a better time to sell – or buy.”

 

Source:http://www.propertyindustryeye.com/what-will-rates-rise-mean-for-housing-market/

Preventing garden thefts – iConn Property Management, Canterbury

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Rightmove have published this little article giving you a few tips on protecting your property against theft during the summer months;

According to Halifax Home Insurance, opportunistic thieves ramp up their activity during spring and summer, resulting in a 10% increase in domestic burglaries and a 40% increase in outdoor thefts. One of the reasons for this is because more of us leave windows and doors open while we are out in the garden, or while we nip to the park to enjoy the sunshine.

There is also a marked increase in thefts due to larger numbers of us going on holiday and leaving our houses empty, unsecure and unguarded. We also start bringing out valuables such as bicycles and lawn furniture, and leave them outside, which then tempts would-be criminals.

To protect your property against thieves this summer, the home security specialists at Yale recommend that you try to avoid leaving expensive outdoor equipment such as barbeques lying around your garden. Wherever possible, ensure they are kept in a shed or garage, secured with a sturdy weatherproof padlock when not in use.

Love your shed

Many of us believe our garden shed contains nothing but old junk, but astonishingly, a quarter of people with a shed said it would cost more than £750 to replace the items stored in them, according to a YouGov survey commissioned by Yale.

Even more surprising then, is that the research showed that 1 in 6 people with sheds do not bother to secure them, even though it may contain high value items such as bicycles, lawnmowers and power tools.

It’s worth securing these types of items using additional padlocks or anchors and cables, which can be looped through bike wheels or lawnmower handles to provide an extra level of security if an intruder does manage to gain entry.

Think bike!

Bicycles are a great way to get around during the summer months. They are convenient and great exercise, but unfortunately thieves are quite fond of them too! In fact, according to the Crime in England and Wales Survey, performed by The Home Office, 53% of bicycles are stolen from a semi-private area such as a garden, garage or shed.

So to avoid becoming a victim of cycle theft always lock your bicycle to something immovable, even when it is at home in your garage or shed. Fix your bicycle to an object that it can’t be lifted over, and something that cannot be broken, cut or removed. For maximum protection use two locks of different types (a D-lock and robust chain and padlock is ideal).

Keep an eye out

The majority of garden thefts occur at night, as opportunistic burglars operate under the cover of darkness. To deter shady burglars, invest in good security lights at the front, back and side of your property.

For added protection, CCTV systems allow you to keep a careful eye on your home and its boundaries while you are away. Recorded footage can also be stored on a PC, or supplied to the police in the event of a break-in.

These few simple steps can help you to enjoy the summer months, safe in the knowledge that your home and valued possessions have been left protected.

 

Source: http://www.rightmove.co.uk/news/articles/spring-into-action-against-garden-thefts

Preparing the paperwork for your new student house – iConn Property Management, Canterbury

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For all of you students securing your accommodation for the next academic year, check out this useful article from Rightmove, which details helpful tips regarding council tax, bills and other relevant paperwork:

 

Student Council Tax Exemption

If you live in University halls or live in a shared house where all the occupants are full-time students, you will be exempt from paying council tax.

The definition of a full time student would be someone enrolled in an educational programme lasting at least one year and which you are expected to attend for at least 24 weeks out of the year and study for at least 21 hours per week during term. Or, you are under 20 and your course leads to a qualification up to A Level standard (or equivalent), lasts more than three months and comprises more than 12 hours of study per week.

There are some other categories of students who may also be eligible. You can always check with the National Union of Students for advice by calling 0871 2218 221.

If you live with someone who does not fulfill these criteria, you may still be eligible for a discounted council tax rate so check with your local council.

Bills

The bills you have to pay when renting student accommodation vary enormously depending on the landlord or agent.

Traditionally, as a household, you will be responsible for TV license, gas, water, electricity, phone and internet. However, to entice you as a tenant, sometimes some of these are included in the rent.

Students should always check if something is included, if is it capped (i.e. if you use a certain amount of electricity, are you likely to suddenly get a huge bill?) and also if the rate that is “included” is unrealistically high (i.e. you would never use that much gas and so the landlord will end up in profit).

The best way to check is to ask the previous tenants if you can see their bills so you can make a comparison between the average rent for the street and how much these “included bills” are costing.

How to pay

If you do have to pay bills as a household, there are companies who can look after this for you by taking a certain amount of money each month from each tenant and then splitting it amongst the bills equally. They will usually charge a fee for this but it can solve issues that you may have otherwise such as arguing over water usage or someone always covering someone else’s share. Your letting agent can usually recommend someone.

Otherwise, you will need someone to take charge of paying bills and ensuring that there is enough to cover them monthly.

What else can you expect?

  • You should be given an inventory to check for the contents of the property, and their condition. If not, then make sure you do one yourself and take photos of any damage so you are not liable when you move out
  • A recent Gas Safety Certificate
  • An EPC (Energy Performance Certificate) for the property
  • A Fire Safety Certificate if you have a furnished property
  • Current gas/electricity meter readings. If not, take your own readings as soon as you move in
  • You will need to sort out your own contents insurance – make sure it sufficiently covers all your belongings including laptops and musical instruments. (Also, read the small print – you won’t be covered if you leave doors and windows unlocked!)
  • You will need to arrange to collect the keys on the day of the tenancy agreement start date (you may be able to leave belongings in the property over the summer months by prior agreement and usually at a reduced rent)
  • Moving Day! Picking your room and moving in your belongings is the exciting bit – make sure you bring cleaning products (boring but necessary), extension leads and toilet rolls! Everything else can be sorted out later in the day but without these necessities, you won’t get very far

 

 

Source: http://www.rightmove.co.uk/student-accommodation/student-council-tax.html

Agent shut down whilst fears are aired regarding missing money – iConn Property Management, Canterbury

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Here is an interesting article written by Rosalind Renshaw on behalf of Property Industry Eye. This article gives you all the more reasons for using an ARLA qualified Letting agent like iConn Property Management. We are an affiliated agent with the relevant and essential ‘client money protection Insurance’ in place, providing our Landlords and Tenants peace of mind;

Landlords and tenants are feared to have lost thousands of pounds after the sudden closure of a property firm.

Sweet Property Services has shut down with a Notice of Forfeiture on the door saying that the landlord of the building in High Street, Rochester, Kent, has re-entered the premises.

As a consequence, says the notice, the lease has been forfeited and the premises secured. The firm is said to have entered liquidation, although details are unclear.

Landlords have told their local paper that rent has not been passed on, with concerns that tenants’ deposits may not have been protected.

A spokesperson with The Deposit Protection Service told Eye: “I can confirm that Sweet Property Service have never protected a deposit with The Deposit Protection Service.”

The Property Ombudsman confirmed to Eye it has received a number of complaints about the agency, run by Richard Sweet and which was more recently known as My Sweet Property.

A TPO spokesperson said: “The TPO has been informed that the agent has gone out of business and is in possession of the administrator details. It is assisting complainants in progressing their complaints.”

Had deposits been lodged with the Deposit Protection Service they would have been safe.

The spokesperson said: “Problems such as insolvency proceedings affecting letting agencies are relatively rare, but we of course sympathise with anyone experiencing complications.

“We can reassure both tenants and landlords that our custodial scheme offers the best protection against issues arising from insolvency proceedings. With the funds directly held by the DPS as an independent custodian, the deposit remains protected, notwithstanding such proceedings.

“Under both our insured and custodial schemes deposits remain protected and responsibility for these deposits can be transferred to the appropriate party.

“As a result, a tenant’s access to a deposit that he or she is entitled to at the end of a tenancy is unaffected.”

According to the local paper, one tenant said she had been trying to contact Mr Sweet and his daughter Courteney for over a month without success.

She said: “I, like other tenants, have been emailing these agents for confirmation that my deposit has been lodged with the Deposit Protection Scheme (DPS) and to question why some of my rent has not been paid to my landlord and about the sudden name change.

“Every time I was answered with ‘everything is fine and the paperwork is in the post’.

“It now looks as though Sweet is offering a new online service and this needs to be looked into. Firms should not simply be able to set up shop again.”

Her landlord claims he is £5,000 out of pocket. David Newton said the property had been rented out because his father had dementia and had gone into care: he had needed to rent out the family home to pay for his care.

Mr Newton said: “I have been left distraught and am owed at least four months’ rent.”

Source: Property Industry Eye http://www.propertyindustryeye.com/fears-over-missing-money-as-yet-another-agent-shuts-down/

 

Labour confirms ban on letting agency fees in manisfesto – iConn Property Management, Canterbury

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Rosalind Renshaw from Property Industry Eye highlights Labours intentions regarding letting agent fees together with longer tenancy terms…..

Labour’s manifesto, published yesterday, has confirmed that the party will ban letting agent fees if it wins the election.

The manifesto also confirms that it will legislate to make three-year tenancies the norm and introduce rent caps.

The manifesto says: “For the 11 million people who rent privately, we will legislate to make three-year tenancies the norm, with a ceiling on excessive rent rises.

“A ban on unfair letting agent fees will save renters over £600.

“We will drive standards up by creasing a national register of private landlords.”

The manifesto also says that Labour will build at least 200,000 homes a year by 2020. Under Labour, a “new generation of garden cities” would also be built.

In a further confirmation of plans previously announced, the Labour manifesto says a mansion tax will be introduced to help fund improvements to the NHS.

Meanwhile, Eye’s story yesterday alerting agents in Walthamstow, London, that Stella Creasy and her supporters were due to embark on a mystery shopping exercise of their fees was highlighted by her on Twitter.

She tweeted: “amazing @alexhilton – letting agents upset walthamstow campaigners wanted to see if transparent about their fees….#saysitall”

Thirteen minutes later, she tweeted: “Want to know why Walthamstow needs Labour Govt? Local letting agents upset asking about fees – lab would ban them!”

 

Source: http://www.propertyindustryeye.com/labour-confirms-ban-on-letting-agent-fees-in-manifesto/

Tenant who tripped on path not owned by landlord wins case – iConn Property Management, Canterbury

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Rosalind Renshaw, on behalf of Property Industry Eye, writes about this interesting case that will see changes being made in property inspections by agents on behalf of landords:

 

An important new case has major implications for letting agents who manage properties and for landlords.

It may also have implications for insurance.

In the case of Edwards v Kumarasamy, the tenant tripped on a path outside the block of flats where he lived on the second floor, injuring his knee.

The landlord did not own the path and did not own the block. However, the landlord did own a flat within the block and the path was the essential means of access to the block.

Until now, it has always been assumed that repairing obligations only apply to what the landlord actually rents out to the tenant, and also that the landlord cannot be held liable if they have not been notified of the need for a repair.

However, in this case, the tenant took a disrepair claim under Section 111 of the Landlord and Tenant Act 1985 and, at the Court of Appeal, won his case.

Solicitor David Smith, of Anthony Gold, says this is “a big deal” for agents and landlords, and will have “serious consequences”.

Smith warns that as a result of the case, any landlord can now be sued for disrepair to areas serving their property, irrespective of ownership.

It also means that agents doing property inspections should look not just at the property itself but also at areas over which the landlord has rights, such as paths and drives.

There is, says Smith, no obligation on the tenant to report disrepair, so it is up to the landlord or agent to identify it and resolve it.

This particular case also raises another question, although one not dealt with by the Court of Appeal: paving stones that are merely uneven, rather than being in a state of disrepair.

The full case is reported here

David Smith’s commentary is here

 

Source: http://www.propertyindustryeye.com/tenant-tripped-path-owned-landlord-wins-case/

 

 

Reminder to Landlords: January Tax Return is now due – iConn Property Management, Canterbury

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Rightmove have printed this relevant article taken from The Muney Advice Service, reminding Landlords to complete their tax return before the end of the month:

There’s more to being a landlord than collecting rental payments and deposits. Paying your tax is one job you really need to be on top of – and the clock is ticking.

You must complete the online tax return by 31 January (if you’ve not paid in another way by 31 October 2014) having registered for self-assessment by 5 October.

All landlords need to keep HMRC in the loop

You must inform HMRC as soon as you start renting out a property, even if you’ve not yet made any income from it. Once you have earned £2,500 in rental income, you may be liable to pay tax on it. Landlords whose properties generate more than this amount in rent each year must complete a Self-Assessment Tax Return.

How you can reduce or avoid a tax bill

The amount of tax you pay depends on the type of property you are renting out and your personal circumstances. The tax obligations are different for each of the three categories – residential properties, furnished holiday lets and commercial property.

As a buy-to-let landlord you – or your company – pay tax on any profit you make from renting your property to residential tenants. This means you don’t pay income tax on what are known as allowable expenses – and there are plenty of these to get your teeth into. For example, you can claim back letting agents and accountant’s fees. Maintenance and repairs are also covered, as are buildings and contents insurance premiums.

Keep a record of your property-related outgoings

There are plenty of elements to renting out property that you need to keep a record of, including Council Tax bills, any utility bills you pay on the rented property and other direct costs like advertising and phone calls to tenants. Even so, it’s probably best to seek professional advice when calculating tax obligations and allowance expenses. The HMRC Self-Assessment helpline can be reached on 0300 200 3310 if required.

What you can’t claim for

You can’t claim for capital expenses such as buying the place or renovating it, but can lodge a claim for wear and tear. Be aware through that excessive claims will be scrutinised, so don’t think the tax office will automatically claim for the cost of a new bathroom suite or a plush kitchen. HMRC allows you to claim up to 10 per cent of the net rent as a wear and tear allowance if you provide a furnished flat or house, but make sure you have the receipts to hand.

Cheap rentals and HMRC

Even if you don’t earn £2,500 a year from your tenants – after considering all the costs you can claim to reduce tax – you still need to keep HMRC in the picture. They will be able to help ensure you tick all the right boxes as a landlord. You can also visit the Money Advice Service’s guide on your responsibilities as a buy to let landlord for more information.

 

 

Source: Rightmove, on behalf of Money Advice Service http://www.rightmove.co.uk/news/articles/buy-to-let-landlord-dont-forget-your-january-tax-return

 

Landlord immigration checks – pilot scheme takes effect from 1st December 2014 – iConn Property Management, Canterbury

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‘Nearly Legal’ has informed us all that pilot areas for the landlord immigration checks came into force from the 1st December, under the requirement of the Immigration Act 2014. These areas include Birmingham, Walsall, Sandwell, Dudley and Wolverhampton. Other areas are expected to be announced in 2015.

 

Giles Peaker writes:

 

The equipment will apply to all tenancies, leases below 7 years, sub-lets or lodging arrangements granted on or after 1 December 2014 in the affected areas. Existing or renewed agreements where the tenancy/lease/lodging etc. is continuous from before 1 December will not be affected.

 

Councils are exempted (including discharge of homeless duty via private sector), as are other social landlords (where they have already been required to consider prospective tenant’s immigration status before allocating them the property) and hostels and refuges ‘which are managed by social landlords, voluntary organisations or charities, or which are not operated on a commercial basis and whose operating costs are provided either wholly or in part by a government department or agency or a local authority’.

 

Here at iConn we’ll continue to monitor the situation and keep you all up informed as and when we know more, especially concerning Canterbury and the surrounding areas!

 

Source: http://nearlylegal.co.uk/blog/2014/09/landlord-immigration-checks-1-december/

Rent a property with iConn & win £200! iConn Property Management, Canterbury

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For all of you students frantically trying to organise your accommodation for the next academic year, here at iConn alongside our NO DEPOSIT and FREE SUMMER RENT offers, we also are running a competition whereby for each student property rented for the academic year 2015-16,  you will be entered into a draw and a property will be picked at random (date to be confirmed), with the winning group of tenants winning £200 CASH!

 

There is absolutely no catch, all you simply have to do is complete all of your paperwork on time and pay any monies due, and then your details will be entered into the raffle!

 

If you have any questions, or would like to book a viewing, feel free to give a member of the lettings team a call  on 01227 765008 :)

 

 

Tenants to undergo immigration checks from October – iConn Property Management, Canterbury

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Another interesting read by Rosalind Renshaw on behalf of Property Industry Eye:

The checking of prospective tenants’ immigration status by landlords and agents is set to become mandatory in October.

It follows the Royal Assent of the Immigration Bill last week – just days before the Home Secretary ordered an urgent investigation into an immigration documentation scam at the weekend.

Although the checking requirement – which will almost certainly fall upon letting agents who act for landlords – was highly controversial, it forms part of what is now law.

Its aim is to prevent people with no right to be in the UK from accessing private rented housing. The requirement specifically applies to the private rented sector, not the social sector.

Landlords – or their agents – will have to request to see at least one document from a specified list, yet to be published, to confirm if prospective tenants have the right to live in the UK.

The requirement will mean having to check all applicants – for example, birth certificates of those born in the UK, and passports, but checks might have to extend to much more complicated paperwork or its lack.

If the prospective tenant does not have permission to live in the UK and the property is subsequently let, the landlord could be fined up to £3,000.

If a tenant’s right to be in the UK has a time limit, checks must also be made either annually or before the expiry date if that is after 12 months. Failure to carry out these subsequent checks will also attract fines of up to £3,000.

There is also an obligation on landlords – or agents – to report to the authorities any suspicions that tenants might be illegal immigrants.

The landlord’s responsibility to make the checks and face the fines can be transferred to a letting agent, but that must be done specifically in writing – suggesting that agents will have to revisit their standard contracts, terms and conditions.

They will also need to see if their current referencing checks cover immigration status.

Agents and landlords should also be aware of some of the issues surrounding their new responsibility, not least that they could become liable to accusations of discriminatory practice.

There is also concern as to how far the responsibility extends. Lawyer Simon Kenny, of Moore Blatch, says: “If, for example, a landlord notes from the tenant’s visa that he has the right to live in the UK but not to work, does he breach these rules if he is also aware through credit referencing that the tenant works full-time?

“It seems at least possible such a landlord could also be prosecuted in respect of ‘facilitating a breach of immigration law’ in this situation – an offence with a penalty of imprisonment.

“Guidelines are expected to say that a passport will be the main method of checking a prospective tenant’s immigration status.

“There is also likely to be an online checking facility, where the immigration status of a prospective tenant can be found, together with a free telephone checking service.

The Home Office may also confirm that the new system will be piloted in one area before being rolled out across the UK.

A good blog which outlines the main issues is at the link below this story.

However, it was written before any mention could be made of the latest scam, by which immigrants who speak no English can buy, for £500, a certificate saying they have passed a language test.

The false documentation could open the door to British citizenship but as yet there is no advice as to how letting agents or landlords could detect false paperwork.

Home Secretary Teresa May has ordered an urgent investigation.

 

Source: http://www.propertyindustryeye.com/immigration-checks-tenants-required-october/

Breaking News from Property Industry Eye – iConn Property Management

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Check out this article we’ve found where ARLA accuses the Labour shadow housing minister in a row over ‘reforms’:

 

The lettings industry has poured scorn and fury on Labour’s proposed reforms for the private rented sector, amid fears that landlords will desert the industry in droves.

Labour – keen to capture votes from Generation Rent – plans to introduce three-year tenancies as the norm, impose rent controls, and ban agents from charging fees to tenants.

It would also make evictions harder. Landlords would have to give two months’ notice and cite one of three grounds – sale of property, rent arrears, or anti-social behaviour.

However, tenants would be able to give one month’s notice whenever they wished.

Tenancies would run for a six-month probation period, and then automatically continue for another 29 months.

Ian Potter, managing director of ARLA, accused Labour of political posturing ahead of this month’s local and European elections.

He warned that the proposals would cause “lasting damage” to the supply and quality of private rental homes, and said that none of the reforms proposed were the ones actually needed to protect consumers.

In Labour’s pledges, there is no mention of protection of client money, or regulation of the industry to impose minimum standards and stop anyone setting up as a letting agent as well as drive out crooks.

Potter said that Labour’s stance appeared to be quite different from when Jack Dromey was shadow housing minister, and added: “Emma Reynolds, the current shadow housing minister, has ducked and dived, and consistently refused to engage with us.”

He said: “Political posturing, when it has such an impact on people’s lives, is unfair.”

He also pointed out that three-year tenancies will have to be enacted by deed and require a legal presence.

He said: “Tactics such as proposals for rent controls may gain traction, but a simple history lesson looking at similar policies from 1919, 1939 and the 1960s will show that they only lead to a significant lack of investment in existing properties and new rentals. Labour’s pledge is short-sighted.”

Meanwhile, Emma Reynolds herself took to Twitter to send out a series of messages about the reforms, including accusations that the Tories had abandoned Generation Rent. She also tweeted: “We are proposing predictable rents so that tenants and landlords can plan & have certainty. The market will set rent at start of tenancy.”

Trade union Unite said Labour’s proposals were “a progressive step forward”.

 

Source: Written by Rosalind Renshaw on behalf of Property Industry Eye http://www.propertyindustryeye.com/arla-accuses-labour-shadow-housing-minister-row-reforms/

 

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How to avoid Condensation & Damp, iConn Property Management Canterbury

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Samantha Hooper, Lettings Negotiator at iConn Property Management writes;

Autumn season has arrived and we have been experiencing a lot of rain over the last few days!  At this time of year, our tenants start drying clothes inside their homes, which later down the line can result in damp / condensation build up in the property.  Here’s a few tips on how to avoid this common problem!

BEDROOMS

Open bedroom windows when you go to bed at night; a 10mm gap will do. If it really is too cold to do this, wipe the condensation off the windows first thing in the morning, but please do not put the cloth you used on the radiator to dry as this will create more condensation.

SHOWER/BATHROOM

Ensure full use of extractor or ventilation fans. Where these are not provided, open a window after bathing or showering to give the steam and damp air a chance to escape. Wipe windows, walls and mirrors to remove condensation (a microfiber cloth is the most efficient means of doing this), and dry the shower tray or bath. Keep the door closed while the bathroom is in use to prevent the steam escaping to other parts of the house.

KITCHEN

When cooking, cover pans. Use exactor or ventilation fans where provided. If you do not have an automatic kettle, take care to ensure it is not left boiling. These precautions will help to reduce steam and therefore moisture in the air. Keep the door closed while the kitchen is in use to prevent the steam escaping to other parts of the house.

LIVING AREAS

Where there are chimneys, do not block them up. If a wall appears to be damp, do not put furniture right up against it; allow some circulation of air.

GENERAL

Make sure that any ventilation bricks or openings in the building are not obstructed.

WINDOWS

Keep glass as clear of condensation as you can. Wipe away any moisture that has formed using a soft cloth. Leave open any ”trickle” vents in double glazed units. Get into the habit of opening windows to keep moisture content in the air down and to air the property when you can.

LAUNDRY

Avoid drying clothes on radiators. Tumble dryers should be vented to the outside, unless fitted with a condenser.

HEATING

Provide a reasonable level of heating (no less than 10°C in an unused area, or 16C if in use); cold rooms are susceptible to condensation. Remember, the best way to heat a room and avoid condensation is to maintain a low level of warmth throughout the day rather than to turn the heating off while you are out and put it on at a high level when you return home.

PORTABLE HEATERS

Portable gas and paraffin heaters can create a significant amount of damp and condensation within properties. Please do not use these types of heaters unless you have permission from your landlord or property manager.

REMEDIES

Mildew may be removed from clothes by using a dry cleaning process.

 

Remove and kill mould by wiping the affected area(s) with a fungicide which carries a Health and Safety Executive approval number, precisely following the manufactures instructions. Alternatively a mild bleach solution will have the desired effect, but do test on a small area first.

Do not disturb mould by vacuuming or brushing as this can give rise to respiratory complaints.

 

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Staff success! iConn Property Management Canterbury

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Iris O’Connell, Managing Director at iConn Property Management writes;

We are pleased to announce that our Property Manager Tanya MacLeod has recently passed all four units of the NFOPP Level 3 Qualification for the Technical Award in Residential Letting & Property Management, and our Lettings Negotiator, Sam Macdonald is also on her way and passed the first unit towards her qualification last week!  Well done to both of you!

iris sig

New member of the iConn Team!

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Iris O’Connell, Managing Director of iConn Property Management writes:

I am pleased to introduce a new member staff who will be working alongside Sam Macdonald in the lettings team.  Amy Chilvers is our new Lettings Negotiator and has previously worked in Lettings & Property Maintenance for over 18 months.

If you have any tenancy queries, you can contact Amy on:  amychilvers@iconn.co.uk

 

 

 

 

 

 

 

 

 

 

 

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First Aid Training, iConn Property Management, Canterbury

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Tanya Macleod, Property Manager at iConn Property Management writes;

 

In April, two members of staff attended their annual First Aid Training Course and I’m pleased to announce that they both passed with flying colours!  Congratulations to Iris O’Connell, Managing Director and Sam Douglas, Accounts Coordinator! We are in safe hands for another year!! :)

 

 

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Current student lettings market, iConn Property Management Canterbury

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Sam Macdonald, Lettings Negotiator of iConn Property Management writes;

 

Information to landlords – iConn have noticed a rapid change to the student market this year which has been an accumulation of increased University accommodation, high University fees and a considerable reduction in UK and International students applying for places; which in turn has produced an unexpected high level of properties left on the market.

Normally at this time of the year most of our student properties have been Let for the next academic year.

We have been in discussions with other local agents whom are experiencing the exact same scenario and are looking at ways to attract those students that are still looking for accommodation.

What we are proposing to do is to reduce our administration fees for the students; making it more affordable for them at the start of the application process.   A further option is to adjust the rental figure in order to become more competitive.

There will of course still be students that have not secured a property as of yet and those students that will come through the clearing process later in the year once their course has been confirmed.

We do not want to alarm you at this stage; however the purpose of this letter is to forewarn you of the situation and to agree a plan of action now in order to secure a tenancy going forward.

We would normally advise our Landlords to increase their rental income but with the high level of stock still on the market, an alternative solution must be found in order to secure you revenue for the next academic year.

If you would like any further information regarding this, please feel free to contact our office on 01227 765008.

 

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Census Information and Findings – For Landlords

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Vicky Owen, Office Manager for iConn Property Management writes:

I recently came across an article online regarding the recent census and the meaning behind the findings, I think it is a really useful tool for Landlords to understand for their current or furture investments:

The 2011 census highlighted that the cost for private tenants  in renting unfurnished properties (including the cost of rent together with fuel and power) has increased by 60% in the last 10 years, whereas their gross incomes have only increased by 31% in the same period.

The pressure to pay rent and meet all other outgoings has intensified and Shelter reported earlier in January that  1.4 million people in Britain are falling behind with their rent or mortgage payments.

According to a recent YouGov survey the number of people struggling to pay their rent or mortgage each month has increased by 44% over the past year, to 7.8 million people.

Their research also revealed that over the past year:

  • Almost a million people used a payday loan to help pay their rent or mortgage.
  • 2.8 million people used an unauthorised overdraft to help pay their rent or mortgage and of those 10% did so every month.

These uncomfortable statistics highlight the need for letting agents and landlords to carry out thorough checks on applicants when letting a property, including:

  • Obtain a credit check – Individuals with good credit histories are generally good tenants.
  • Obtain landlords and employment references.
  • If you have any doubts on the applicants ability to afford the rent, ask them to provide further proof, for example copies of payslips or a minimum of 6 months bank statements.
  • Arrange insurance cover for legal expenses and rent protection should the tenant default on the rent. LetRisks offers a wide choice of innovative solutions for protecting landlords against unpaid Rent to suit a variety of landlord pockets. Legal Expenses of up to £50,000 to obtain possession comes as standard with all policies and we can help recover unpaid rents.

 

Christmas Fault Reporting for iConns Managed Properties

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FAQ – Student Tenancy Question – Utility Bills (iConn Canterbury Lettings)

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What do we do about house bills?

Often students will ask us how much their bills will be, it is very hard to say as obviously your bills are based on your usage….so if you have the lights on a lot, a telly in each room, heating on constant and nice hot baths everyday your bills are going to be higher then the house that are more conscientious of their usage.

Our advice would be to all sit down when you arrive and work out a budget to all put in a pot each month. You will need to consider your gas, electric, water rates and TV license payments then any additional extras you would all like…telephone, internet, Sky TV, regular window cleaner or gardener?! Work out how much this will cost you on a monthly basis and then divide it by the number of housemates. Then as the bills come in you can review and adjust your costings accordingly. It’s a good idea to pay the same amount for your gas and electric each month as although you may not use the heating in the summer months your winter bills will be higher so it will even out over the year instead of being caught with a large bill at the end of winter. If you do want to pay more on a pay as you go basis then remember to always take meter readings as the bills comes in. Companies will often estimate your usage and so if you haven’t been there they may be charging you for more usage, if you call them with your actual meter readings they will adjust the bill and you will only ever pay for what you have actually used.

When your tenancy starts either your landlord or iConn will take meter readings for your gas and electric meters. If we complete your inventory we will notify the utility companies of your details and the bills will begin to arrive at the property in your name. If your landlord completes your inventory, either they will notify the companies or they will provide you with the details of who to call to complete this yourself.

Remember that you are responsible for bills from when your tenancy starts so just because you pay half rent over the summer months does not mean that bills will not accumulate over the summer months. Obviously your gas and electric bills will be minimal if you are not in occupation but other utilities like the water companies have a standard charge for the year and so there bill will still be payable.

If you are all students in your household you will be exempt from Council Tax. We will notify the council of your details but they will write to you separately when you arrive to confirm your details.

The Television Licence Fee is the responsibility of the tenant. You can arrange payment of a new license or transfer an old one by telephoning 0300 555 0281 or online at

www.tv licensing.co.uk.

Some properties have Sky Dishes installed; however they will not be activated.  If your property does not have a Sky Dish and you wish to have one installed, you must get permission from the landlord first by contacting us.  Once permission is granted, you are responsible for any installation costs, ongoing bills and any contract you have with sky.  You can contact Sky on 08705 800 874 or apply online www.sky.com

Most properties have telephone lines / internet connection already installed but they may not be activated when you arrive as the current tenants may take their line with them.  Due to data protection we are not allowed to organise the connection of the phone line for you.  Telephone lines are installed by BT and you can arrange connection/activation with them by calling 0800 800 150 or online at www.bt.com/Choices . This also applies to internet/Broadband connections.  There are many different providers some include, BT Internet, AOL, Tiscalli and Freeserve.

vicky

Key Collection Procedure for Students 2012 – iConn (Canterbury Lettings)

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Vicky Cranthorne, Office Manager for iConn Property Management writes:

For new students for 2012:

Hope you are all enjoying your summer; Just so you are all aware what is required from you in order to collect keys for your student property in September, I have included a tick list for you to use to check, below.

Obviously, if you have already collected your keys you can just ignore this message.

Key collection is available from the 1st September 2011 from our office 26a Castle Street, Canterbury, Kent CT1 2PU.

Our office hours on a Saturday are 9am – 1pm. If you are going to arrive later please contact me, in advance, and we will see if we can arrange something for you.

  • If your property keys are issued by your landlord you will be emailed separately to confirm this but you must still attend the office before going to the property to collect your welcome packs
  • If your tenancy is starting after the 1st September your keys will be available from the date on your tenancy agreement.

If any of you have any questions or queries please contact me.

Kind regards,

Vicky

 

TERMS

ACTION

TICK   BOX

CONSEQUENCE

GUARANTOR   AGREEMENT

Each   tenant must have a signed guarantor agreement in place.

 

NO   KEYS RELEASED TO ANY TENANT

RENT   AND ADMIN FEES

There   must be no arrears on ANY tenants account.

This   includes Summer rent, Admin fees and September rent.

 

NO   KEYS RELEASED TO ANY TENANT

TENANCY   AGREEMENT

Can   be signed in the office on key collection

NO   KEY RELEASED FOR INDIVIDUAL TENANT

STANDING   ORDER FORM

Complete   in office on key collection.

Those   without one already in place will be asked to pay their September rent or   prove payment. (see above note for Rent and Admin)

NO   KEY RELEASED FOR INDIVIDUAL TENANT

PHOTO   ID

Photocopy   will be taken on key collection.

NO   KEY RELEASED FOR INDIVIDUAL TENANT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Digital Freeview TV Services

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Vicky Cranthorne, Office Manager at iConn Property Management, Canterbury writes:

When reading the paper this week I noticed an advertisement to remind residents in our area to re-tune their TVs as changes are being made to the transmitter on the 27th June 2012.

Thought this information may be useful to some of you too:

Full details are on the website: http://www.digitaluk.co.uk/how_do_i_switch/connections__and__retuning/retuning_instructions

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New Student Tenants for 2012 (Canterbury)

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Sam MacDonald, Lettings Negotiator for iConn Property Management writes:

Those taking houses with us for next year please read these 3 points to make sure there is nothing that you have missed that could lead to problems with your tenancy:

  1.  All monies and paperwork should be completed now. This means your rental payment for summer half rent or full rent if occupying and your administration fee should be paid. Your standing order form should be completed, your guarantor agreement received, your tenancy agreement signed and photo ID been copied on file. Those who are abroad or away from Canterbury can sign their tenancy agreement and produce ID when they collect keys as long as all other obligations have been met.
  2. If you require storage for July or August you should have registered in writing to the office. If you haven’t we can not guarantee access. Renewal tenants staying on at the same property do not need to complete this.
  3. If you are paying full rent from July then you should have confirmed what date you will be collecting the keys for occupation. Renewal tenants staying on at the same property do not need to complete this.

If you and your housemates have done all of the above then your tenancy is secure and you need not worry.

If you or people in your group have not – you will be receiving notification shortly that you tenancy is unsecure. If this is you – please act now.

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