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STUDENT REMINDER!! iConn Property Management, Canterbury

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Sam Macdonald, Lettings Negotiator for iConn Property Management writes;

 

 

 

 

 

REMINDER!! Student Tenancies for 2013-2014 – Your administration fees are due to be paid by the 1st May 2013… remember to budget for this in the next month :)

 

 

 

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Easter Student Admin Fee Sale – iConn Letting Agent Canterbury

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Easter Opening Times, iConn Property Management, Canterbury

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Easter Egg Mountain Challenge – iConn Letting Agent in Canterbury

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Sam Macdonald, Lettings Negotiator at iConn Property Management writes;

Who think they could demolish this little mini mountain of chocolate loveliness…??

Well unfortunately these eggs are reserved…

Reed Recruitment in Ashford have launched a campaign to make an Easter Egg Mountain for the children of St Nicholas School in Canterbury.

iConn Property Management, Canterbury have teamed up with Superior Care in Whitstable to help them reach their target of 500 eggs.

So far we have 36 eggs ready for collection on the 25th March 2013.

If you would like to contribute please drop your egg(s) to our office at 26a Castle Street, Canterbury CT1 2PU.

Please help us spread the word by sharing the post :)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Important Safety Alert! iConn Property Management

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Sam Douglas, Accounts co-ordinator for iConn Property Management writes;

 

I came accross an article from LetRisks which I think may be an interesting an useful read.

Important safety alert

March 21, 2013  By Leave a Comment

In a recent claim a landlord suffered over £100,000 worth of damage to his property and loss of rent following a fire from a faulty fridge freezer. This case highlights the number of potentially dangerous brand new appliances in rented property and the action that letting agents can take to protect their landlords and tenants.

Over the past few years there have been hundreds of fires involving white goods, particularly fridge/freezers, tumble dryers and dishwashers, with more than a dozen blazes deemed “serious”. According to recent press articles, almost half a million potentially dangerous dishwashers are still being used in households because their owners cannot be traced. As an example, a batch of faulty Bosch dishwashers, made over a seven-year period, are at risk of catching fire. Just one in four has been traced.

Although manufacturers issue product recalls, via national advertising, letters and phone calls to consumers there are difficulties in tracing the purchasers, particularly if tenants have moved address or landlords have appointed an agent.

The Electrical Safety Council (ESC) found that the average success rate of recalls is just 10-20%. With 266 electrical product recalls in the last six years and manufacturers often producing hundreds of thousands of units, there are likely to be millions of dangerous products threatening safety every day. Following a survey, they claim that 2 million adults have purposefully ignored a product recall notice, a third won’t return an item if it seems too inconvenient and a fifth would not go without a luxury product such as a television or hair straighteners.

LetRisks has put together a checklist to help you protect landlords and tenants:

  • Register your contact details with the manufacturer for any new appliances when purchased. This is not just for marketing purposes – it may save a life.
  • Property management staff and inventory clerks should record the make and model numbers of each of the landlords appliances and check them against the Product Recall information websites (see below).
  • Ensure that appliances are checked regularly: The law surrounding Portable Appliance Testing (PAT) simply requires you to ensure that their electrical equipment is maintained in order to prevent danger. New equipment should be “supplied in a safe condition”. The Health and Safety Executive (HSE) provides guidance on how to maintain equipment including the use of PAT.
  • Remind tenants to check that any electrical appliances are safe and refer them to the Product Recall information websites. It is a condition of most tenancy agreements that the tenant must not bring on to the premises anything that might be a fire hazard.
  • Retain forwarding addresses for tenants and arrange for mail to be forwarded, if possible. It may include product recall information.
  • Use the Product Recall information websites (see below)
  • Electrical Safety Council (ESC): www.esc.org.uk/recall. You will need to enter a model number, brand name or description of a particular item. If the product has been recalled, the website will advise on next steps.
  • RecallUK is the primary product recall site that lists all UK product recalls, for all product types, announced in the last few weeks: www.recalluk.com/default.aspx
  • White Goods Help – Archives for Safety Warnings & Appliance Recalls: www.whitegoodshelp.co.uk/category/safety-warnings-recalls-houshold-appliances
  • Arrange appropriate insurances, for both the structure of the building (that includes fixtures and fittings), and contents. Make sure that the insurance is suitable for let property and includes Property Owners Liability. Even if you are letting an unfurnished flat, we recommend that you arrange cover for limited contents (covering carpets, curtains and white goods) which will also come with cover for liability to the public and injury to tenants.

 

D.Kellond – Landlord with iConn Property Management, Canterbury

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This was our first experience of using iConn Ltd to rent out our home and it was a seemless and problem-free experience.  The personnel were knowledgeable, professional and responsive to our numerous questions!  Most importantly, they were proactive and arranged good quality viewings which resulted in several offers within a week of taking on the property.  I would not hesitate to recommend that other prospective landlords use iConn and am delighted that we chose them to work with.

D.Kellond

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Changes to the EPC Rules – Update from January 2013

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Iris O’Connell, Managing Director for iConn Property Management writes:

Within the industry we are used to regulations being changed and updated but none so much as the requirements of the EPC (energy performance certificate).

I have detailed the amendments below for your information and future reference.

Changes to the EPC rules

Changes to the rules from 9th January 2013, include

  • Agents must ensure that an EPC (Energy Performance Certificate) has been commissioned before they can market a property for rent.
  • From 9th January 2013, when a building or building unit is offered for sale or rent, the energy rating must be stated in “commercial media” (includes adverts and the internet) where one is available.
  • There is no longer a requirement to attach the front page of the EPC to any written materials.
  • The EPC must be ‘made available’ in copy form to prospective tenants at the earliest opportunity and at the latest, before entering into a contract. When the letting is finalised, the EPC must be given free of charge to the tenant.

 

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The North wind doth blow and we shall have snow….

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Vicky Owen, Office Manager for iConn Property Management writes:

As most of Canterbury was covered with snow this week, which caused some disruption in Canterbury but also some great snowmen! its a good time to think on the winter repairs that may need attending to. Our referencing company LetRisks send us a monthly newsletter in line with trends they recieve on claims, they have really interesting article on inspecting flat roofs which is worth a read: Click on the link below for the full article:

 

 

 

 

 

 

 

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Census Information and Findings – For Landlords

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Vicky Owen, Office Manager for iConn Property Management writes:

I recently came across an article online regarding the recent census and the meaning behind the findings, I think it is a really useful tool for Landlords to understand for their current or furture investments:

The 2011 census highlighted that the cost for private tenants  in renting unfurnished properties (including the cost of rent together with fuel and power) has increased by 60% in the last 10 years, whereas their gross incomes have only increased by 31% in the same period.

The pressure to pay rent and meet all other outgoings has intensified and Shelter reported earlier in January that  1.4 million people in Britain are falling behind with their rent or mortgage payments.

According to a recent YouGov survey the number of people struggling to pay their rent or mortgage each month has increased by 44% over the past year, to 7.8 million people.

Their research also revealed that over the past year:

  • Almost a million people used a payday loan to help pay their rent or mortgage.
  • 2.8 million people used an unauthorised overdraft to help pay their rent or mortgage and of those 10% did so every month.

These uncomfortable statistics highlight the need for letting agents and landlords to carry out thorough checks on applicants when letting a property, including:

  • Obtain a credit check – Individuals with good credit histories are generally good tenants.
  • Obtain landlords and employment references.
  • If you have any doubts on the applicants ability to afford the rent, ask them to provide further proof, for example copies of payslips or a minimum of 6 months bank statements.
  • Arrange insurance cover for legal expenses and rent protection should the tenant default on the rent. LetRisks offers a wide choice of innovative solutions for protecting landlords against unpaid Rent to suit a variety of landlord pockets. Legal Expenses of up to £50,000 to obtain possession comes as standard with all policies and we can help recover unpaid rents.

 

Christmas Fault Reporting for iConns Managed Properties

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Happy Christmas from all at iConn Property Management :)

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iConn’s Day Out Spreading Some Christmas Cheer :) – (Canterbury Letting Agent)

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Iris O’Connell, Managing Director for iConn Property Management writes:
Christmas is a time for giving and every year the staff at iConn donate their time to spread some Christmas cheer in the local community.
The staff at iConn teamed up with the Body Shop and had a fantastic time visiting three homes for the elderly in the Canterbury area delivering to them gifts of chocolates and Body Shop goodies along with providing hand massages for the elderly residents. iConn would like to thank the Managers, staff and residents of Saxon Lodge in Bridge, Highfield Care Home in Bekesbourne and The Red House Nursing Home in Canterbury for allowing us to come and visit your homes and for allowing us to spend time with all your wonderful residents.
We would like to wish you all a very Happy Christmas and a wonderful New Year.
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Student Lettings List for 2013-2014 for Canterbury is released

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Sam Macdonald, Lettings Negotiator at iConn Property Management writes:

Our new lettings list for July 2013 – June 2014 is now available, click on the image below to view in full :)

Early signs show a busy student market for this year so are not expecting these properties to be on the market for long.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Wedding Announcement – iConn Property Management’s Vicky Cranthorne ties the knot :)

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Iris O’Connell, Managing Director of iConn Property Management writes:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

iConn Property Management are pleased to announce the marriage of our colleague Vicky Cranthorne to Colin Alun Owen.

Some of our clients and tenants may have noticed the name change already! 😉

Thank you to the new Mr & Mrs Owen for sharing their magical day with us and we wish you much love and happiness for the future.

 

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Social Media for Property Advertising – iConn Lettings, Canterbury

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Vicky Owen, Office Manager at iConn Property Management writes:

Over the past few years the way we advertise and market properties to rent has evolved dramatically! Prospective tenants have replaced peering in the window fronts of local agents with anytime internet search sites giants like Rightmove, Primelocation and Findaproperty.

In a age where Internet is King – with nearly 98% of our sucessfully let properties coming from an internet enquiry, it is important for us to keep up with our prospective tenant habits.

We now take “Featured Property” slots on the three largest property portals – www.rightmove.com; www.primelocation.com; www.zoopla.com meaning that our clients properties are advertised at the top of the page, seperating them from the competition, highlighting them first and giving their properties a head start.

 

 

 

 

 

 

 

 

 

Now we see another change to the media market with the use of social media sites becoming more popular and opening companies out to interactive, on the spot feedback; the biggest being Facebook and Twitter… even the mighty property portals now provide links for people to “Like” or “Share” their properties on their page!

We have now signed up to PropertyPlace which is an app on these sites created to advertise properties which has over 10,000 monthly users showing the evolution of these social sites to a place of advertising potential.

Our social media sites are growing by the day, with our company Facebook page having nearly 350 likes, our Twitter account has over 600 followers coupled with our blog following and our LinkedIn sites and the new Google+ page – we are bringing our properties to a new market.

Although this highlights the benefits to our Clients as this new advertising potential unfolds, there is a huge benefit to the prospective tenants – social media is instant, with property portals taking up to 24 hours to update their new listings – social sites provide an exclusivity in a fast moving rental market. It provides interaction for the customer not only with the company that is advertising but also with their friends: liking a property or commenting on a post spreads their activity to all their friends who then comment with advice or provide feedback for that person.

The secret to this social media growth is connectivity, interesting and relevant posts and recommendations. Please take a moment to explore our sites and by providing recommendations or getting involved and interactive with us helps us to broaden our auidence which in turn benefits our clients and tenants.

Click on the links to join in:

 

 

 

 

You can link with our personal Linkedin Profiles here to:

 

 

 

 

 

 

Landlord advice regarding The Green Deal – from iConn Property Management, Canterbury Lettings

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Iris O’Connell, Managing Director of iConn Property Management writes:

I am writing to advise you of a Government initiative which takes effect from January 2013.

In order to detail and explain the initiative clearly, I have taken abstracts from literature from The Department of Energy & Climate Change for your information.

The Green Deal is a government initiative to improve energy efficiency in UK households; its aim is to encourage people to make their homes more energy efficient in a cost effective way. The scheme will be available to home owners and tenants (with the consent of their landlords) and has also been extended to businesses.

The scheme lets customers pay for some or all of the improvements over time through their electricity bill. A home assessment will be undertaken by a Green Deal assessor who will create a report recommending the best improvements to minimise the utility bills in your home. If you are interested, you will be able to choose a Green Deal provider who will offer you a quote for a Green Deal Plan and access to the finance. The financial package is not a loan; although interest is added to the final total. The debt is attached to your property rather than you or the tenant, so it will not be means tested, therefore credit checks will not be undertaken.

In order to have any improvements undertaken, the improvements must be eligible under the Green Deal and recommended for your house following your home assessment. These measures will be expected to be able to show real savings over the repayment period. This is the Golden Rule of the Green Deal which states that the expected savings made from the home improvement must be the same or greater than the total cost of implementing the improvement itself. This rule protects the property owner, ensuring that they are not paying back more money as a result of the Green Deal scheme than they are actually saving on their energy bills.

Once the home improvements have been undertaken, the Green Deal will be paid back in installments attached to the electricity bill. The repayments will be affordable to everyone as they will be based on the savings made by the household as a result of the new home improvements.

In order for the home improvements to be beneficial, the Golden Rule states that you should not be paying more money on your repayments than you are saving on your utility bill. For example, if you have had new insulation fitted, and this gives you a saving of £25.00 on your heating bill each month, then you will be expected to pay less than £25.00 on your repayments.

Additionally, the length of time for the repayments should not exceed the expected lifetime of the home improvements itself. For example, if solar panels were to be installed and they have an expected lifespan of 30 years, then the repayments should not last any longer than 30 years.

Your tenant needs your permission before taking out a Green Deal. If your tenant wishes to take out a Green Deal Plan, they will first need your agreement to both the improvements and the financial aspects of the plan, If you do not agree to all, some or any of the assessors recommendations; the tenant is not permitted to proceed.

Click on the link for the official brochure provided by The Department of Energy & Climate Change for a comprehesive guide:

 

 

 

If you require any further information, please feel free to contact me.

iris

The Body Shop, Canterbury & iConn Property Management, Canterbury Letting Agent

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Iris O’Connell, Managing Director of iConn Property Management writes:

iConn works very closely with the Body Shop in Canterbury and supports their ethos.

They source raw ingredients from all around the world and their products are 100% vegetarian.

The Body Shop trades fairly and THEY NEVER TEST ON ANIMALS!!  So….keep a beautiful face, body and mind and buy from the Body Shop.

vicky

Top Tips for Landlords!

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Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:

To help you get the best out of your property investment, iConn Property Management have come up with a few ideas to get you on the road to success.

Set a bit of money aside each month

 in case of any works/repairs that arise.  This way, you won’t miss the money so much, and if there are no repairs that need doing during the year, you can buy yourself an extra little something at the end of the year!

 Improve neighbourhood relations

and hire a monthly gardener.  This will keep the local residents happy and your property will always look nice and tidy.

Look into updating furniture

this will make your property more appealing when it comes to re-marketing.

Save money

By spending a little more time and money on your property now will help reduce maintenance problems in the future.

Get ahead in the student market

Most tenants find it hard to keep on top of bills with all the essays they have to write!  Include broadband in the monthly rental and make it more appealing to students.

Be pro-active

 arrange for the roofs, gutters, drains to be checked regularly to avoid any major problems.

Get in the know

 iConn Property Management are happy to advise you of any recent changes in laws and regulations, just give us a call and we will be happy to help!

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Maintenance Tips and Advice for Tenants

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Sam Douglas, for iConn Property Management writes:

These tips listed in our welcome packs may come in useful for some of our tenants:

Washing Machines

Please clean your filter regularly on your washing machine, normally located on the front at the bottom of the machine.  This is often the cause for the washing machine to stop working or stop draining properly.  Also ensure you do not over fill the powder drawer.

Dryer

Please clean the filter regularly as failure to do so is likely to cause the tumble dryer to overheat and stop working.

If any other electrical appliances fail to function correctly, please call the office and we will organise for the appliance to be repaired, replaced or removed.

Light Bulbs and Shades

It is the responsibility of the tenants to replace light bulbs when they have blown and to replace any damaged shades when they leave.

Pictures and posters.

We appreciate that tenants may wish to put pictures and posters up, however please be aware that using substances like blu tac may cause damage to the wall covering or paint work. You are responsible for any repairs required when you leave.

Windows and Curtains

Please ensure that all windows are closed when the property is unattended.  You can be sure that insurance companies will not pay out if windows are left open and you have been broken into when you have left the property unsecure.

Heat sensors and smoke detectors.

They are not to be removed, disconnected or the batteries taken out.  If the batteries fail, you are responsible for replacing them.  Please note that disconnecting or removing the batteries long term will invalidate any insurance taken out by yourselves or the landlord.

Pest Control

Any issue with infestation i.e. wasp nests, bees nest, mice etc are the responsibility of the tenant. The issue should be reported directly to the environmental department at Canterbury City Council.  Please do not encourage any unwanted pets by leaving rubbish inside or outside the property long term.  It can be costly for a contractor to be called out to sort such issues and on top of that, there are obvious health implications to consider.  You will be charged if we have to send out a contractor.

Guttering & Drains

All guttering and drain maintenance for the property is again the responsibility of the tenants as laid out in the tenancy agreement.

Drains block very easily, most common causes are food and oil being put down the kitchen sink and hair from showers and baths.  Last year we had numerous reports of blocked drains; all reports were caused by tenants and in all cases the tenants had to pay the bill as they were responsible for causing the problem.

Smoking.

Tenants are reminded that there is to be NO SMOKING inside of the property

Property Inspections

If iConn manages the property, your Landlord has instructed us to carry out periodic property inspections. The inspections are to ensure that the property is being looked after by yourself and for any maintenance repairs that may be required as part of your Landlord’s obligations. We will write to you in advance notifying you of any inspections that may be due, giving you the opportunity to be present whilst the inspection is being carried.

 

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Common Questions from Tenants (Canterbury Lettings)

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Sam Macdonald, Lettings Negotiator for iConn Property Management writes:

ARLA (Association of Residential Letting Agents) supplies lots of answers to common questions which tenants might need to know.

This link takes tenants direct to their website: https://www.arla.co.uk/information/tenants/rights-of-access/

Here is one of the questions I spotted earlier which I thought would be useful to know:

What About Rights Of Access To The Property, What Are The Rules?

A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. The law says that a landlord or agent must give a tenant at least 24 hours prior notice in writing (except in an emergency) of such a visit. Naturally, if the tenant agrees, on specific or odd occasions to allow access without the 24 hours prior written notice, that is acceptable. [A clause in the tenancy agreement which tries to diminish or over-ride a tenant’s rights in this respect would be void and unenforceable.]

iConn Property Management Sponsers Kent Student Law Society – Univeristy of Kent, Canterbury

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We are pleased to announce that iConn are sponsors of the ‘Kent Student Law Society’

They are one of the largest societies on the University of Kent’s Canterbury Campus and represent students who study Law.

 

 

 

 

 

 

 

 

 

 

 

 

 

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iConn’s Dream Team – The Herne Bay Harriers :)

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iConn are pleased to announce they are the proud sponsers of the Herne Bay Harriers Under 11s football team!

The team are just starting a new session under the coaching management of Shaun Burgess and Ian O’Sullivan and have gone from the bottom of the league winning no games to finishing 4th last year. Training every Thursday at Herne Bay High School their 1st game for the season is away against Chartham Sports FC on Sunday 16th September at 2pm.

The team is Captained by Aaron Launghton and their goalkeeper Josh Tickner got picked to play for Crystal Palace after his trial.

We wish them all the best for the season!

 

 

 

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FAQ – Student Tenancy Question – Utility Bills (iConn Canterbury Lettings)

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What do we do about house bills?

Often students will ask us how much their bills will be, it is very hard to say as obviously your bills are based on your usage….so if you have the lights on a lot, a telly in each room, heating on constant and nice hot baths everyday your bills are going to be higher then the house that are more conscientious of their usage.

Our advice would be to all sit down when you arrive and work out a budget to all put in a pot each month. You will need to consider your gas, electric, water rates and TV license payments then any additional extras you would all like…telephone, internet, Sky TV, regular window cleaner or gardener?! Work out how much this will cost you on a monthly basis and then divide it by the number of housemates. Then as the bills come in you can review and adjust your costings accordingly. It’s a good idea to pay the same amount for your gas and electric each month as although you may not use the heating in the summer months your winter bills will be higher so it will even out over the year instead of being caught with a large bill at the end of winter. If you do want to pay more on a pay as you go basis then remember to always take meter readings as the bills comes in. Companies will often estimate your usage and so if you haven’t been there they may be charging you for more usage, if you call them with your actual meter readings they will adjust the bill and you will only ever pay for what you have actually used.

When your tenancy starts either your landlord or iConn will take meter readings for your gas and electric meters. If we complete your inventory we will notify the utility companies of your details and the bills will begin to arrive at the property in your name. If your landlord completes your inventory, either they will notify the companies or they will provide you with the details of who to call to complete this yourself.

Remember that you are responsible for bills from when your tenancy starts so just because you pay half rent over the summer months does not mean that bills will not accumulate over the summer months. Obviously your gas and electric bills will be minimal if you are not in occupation but other utilities like the water companies have a standard charge for the year and so there bill will still be payable.

If you are all students in your household you will be exempt from Council Tax. We will notify the council of your details but they will write to you separately when you arrive to confirm your details.

The Television Licence Fee is the responsibility of the tenant. You can arrange payment of a new license or transfer an old one by telephoning 0300 555 0281 or online at

www.tv licensing.co.uk.

Some properties have Sky Dishes installed; however they will not be activated.  If your property does not have a Sky Dish and you wish to have one installed, you must get permission from the landlord first by contacting us.  Once permission is granted, you are responsible for any installation costs, ongoing bills and any contract you have with sky.  You can contact Sky on 08705 800 874 or apply online www.sky.com

Most properties have telephone lines / internet connection already installed but they may not be activated when you arrive as the current tenants may take their line with them.  Due to data protection we are not allowed to organise the connection of the phone line for you.  Telephone lines are installed by BT and you can arrange connection/activation with them by calling 0800 800 150 or online at www.bt.com/Choices . This also applies to internet/Broadband connections.  There are many different providers some include, BT Internet, AOL, Tiscalli and Freeserve.

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Out of Hours Contact Details for iConn Property Management (Canterbury Letting Agent)

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Sam Douglas, Accounts Co-Ordinator for iConn Property Management writes:

 

We have an Emergency out of hours service set up to cover our office when we are closed over a weekend or a bank holiday.

 

During this period faults should be reported as follows:

 

Plumbing / Gas Heating / Electrics / Appliance Breakdown

CHP Electrical 07809728721

 

Locks / Keys to

APT Howfield 01227 458999

 

Please note that if you have a British Gas CELSIA / Homecare contract in place you should call them in the first instance as usual.

 

Alternatively if your message is not urgent then please leave a message on our answerphone on 01227 765008 and we will respond to your message our return.

 

Elvis has entered the building!! :)

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Iris O’Connell, Managing Director for iConn Property Management writes:

We are pleased to welcome the new member of our team….. Elvis!!

He’s all shook up in his new heartbreak hotel fish tank but I’m sure he will settle in soon.

Feel free to pop in to say hello!

vicky

Key Collection Procedure for Students 2012 – iConn (Canterbury Lettings)

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Vicky Cranthorne, Office Manager for iConn Property Management writes:

For new students for 2012:

Hope you are all enjoying your summer; Just so you are all aware what is required from you in order to collect keys for your student property in September, I have included a tick list for you to use to check, below.

Obviously, if you have already collected your keys you can just ignore this message.

Key collection is available from the 1st September 2011 from our office 26a Castle Street, Canterbury, Kent CT1 2PU.

Our office hours on a Saturday are 9am – 1pm. If you are going to arrive later please contact me, in advance, and we will see if we can arrange something for you.

  • If your property keys are issued by your landlord you will be emailed separately to confirm this but you must still attend the office before going to the property to collect your welcome packs
  • If your tenancy is starting after the 1st September your keys will be available from the date on your tenancy agreement.

If any of you have any questions or queries please contact me.

Kind regards,

Vicky

 

TERMS

ACTION

TICK   BOX

CONSEQUENCE

GUARANTOR   AGREEMENT

Each   tenant must have a signed guarantor agreement in place.

 

NO   KEYS RELEASED TO ANY TENANT

RENT   AND ADMIN FEES

There   must be no arrears on ANY tenants account.

This   includes Summer rent, Admin fees and September rent.

 

NO   KEYS RELEASED TO ANY TENANT

TENANCY   AGREEMENT

Can   be signed in the office on key collection

NO   KEY RELEASED FOR INDIVIDUAL TENANT

STANDING   ORDER FORM

Complete   in office on key collection.

Those   without one already in place will be asked to pay their September rent or   prove payment. (see above note for Rent and Admin)

NO   KEY RELEASED FOR INDIVIDUAL TENANT

PHOTO   ID

Photocopy   will be taken on key collection.

NO   KEY RELEASED FOR INDIVIDUAL TENANT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Digital Freeview TV Services

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Vicky Cranthorne, Office Manager at iConn Property Management, Canterbury writes:

When reading the paper this week I noticed an advertisement to remind residents in our area to re-tune their TVs as changes are being made to the transmitter on the 27th June 2012.

Thought this information may be useful to some of you too:

Full details are on the website: http://www.digitaluk.co.uk/how_do_i_switch/connections__and__retuning/retuning_instructions

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New Student Tenants for 2012 (Canterbury)

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Sam MacDonald, Lettings Negotiator for iConn Property Management writes:

Those taking houses with us for next year please read these 3 points to make sure there is nothing that you have missed that could lead to problems with your tenancy:

  1.  All monies and paperwork should be completed now. This means your rental payment for summer half rent or full rent if occupying and your administration fee should be paid. Your standing order form should be completed, your guarantor agreement received, your tenancy agreement signed and photo ID been copied on file. Those who are abroad or away from Canterbury can sign their tenancy agreement and produce ID when they collect keys as long as all other obligations have been met.
  2. If you require storage for July or August you should have registered in writing to the office. If you haven’t we can not guarantee access. Renewal tenants staying on at the same property do not need to complete this.
  3. If you are paying full rent from July then you should have confirmed what date you will be collecting the keys for occupation. Renewal tenants staying on at the same property do not need to complete this.

If you and your housemates have done all of the above then your tenancy is secure and you need not worry.

If you or people in your group have not – you will be receiving notification shortly that you tenancy is unsecure. If this is you – please act now.

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Student Tenants 2011-2012 – END OF TENANCY – 3 steps to avoid delays on your deposit returns

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Sam Douglas, Accounts Co-Ordinator for iConn Property Management writes:

For student tenants who are finishing their current contracts:

1. All keys must be returned to the office by 30th June 2012. You must provide a forwarding address, a valid email address and a contact number in order for your deposit to be released. Any keys not returned by this date will incur a daily rental charge up until the 6th July 2012 when the locks will be changed and the cost applied to the deposit.

2. Your check out report will be emailed to your nominated email by the latest Tuesday 24th July 2012. You must have access to reply as we can not proceed with the refund until we have received written confirmation from you in the form of a response to our email.

3. Please ensure you have complied with the Before you leave instructions sent over on the 8th May. These instructions can be found on the website: http://www.iconnproperties.co.uk/student_information.php

Contrary to popular belief we really would like for you to have NO deposit dilapidations; the company does not benefit at all from any deposit monies deducted and actually all it does is create a lot of work for us. Please try your best to ensure the houses are returned in an acceptable order. Please refer to your inventories and photos provided on check in.

Unless you live alone or have your own tenancy agreement – you are on a joint and several contract – this means you are all as liable as each other to ensure the property is returned in an acceptable order.

Warning: Please speak and arrange things between you as a group as once the check out is complete you can not change anything. We can not be involved with the debates between tenants of who did what and who did not!. The deposit will be treated as a whole amount not individually so please work as a group.

Renewing Tenants staying on in same house:

1. Unless you have paid full rent to occupy July & August you must return your key.

2. You do not need to provide deposit return details as your deposit is held over to your next tenancy

3. You do not need to prepare the house for check out so the departure advice is not related to you.

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