Lettings and Property Management Agent Based in Canterbury Providing Advice for Landlords, Tenants and Students. 01227 765008 Enquiries@iconnltd.co.uk
Tenants Advice
Advice on finding your ideal home, renting a property and your rights as a tenant.
Budget Announcement 2012 – How it Applies to Landlords & Tenants (Canterbury Letting Agent)
Mar 23rd
Iris O’Connell, Managing Director for iConn Property Management writes:
ARLA has recently created this great article to help explain what this years budget announcements will mean to us; definately worth a read: ARLA Budget News
TDS Changes of Legislation – Timescale for Registering Deposits. (Canterbury Letting Agent)
Mar 20th
Sam Douglas, Accounts Co-Ordinator for iConn Property Management writes:
The Localism Act comes into force on April 6th 2012 and makes an important change to the timescale for protecting deposits.
The timescale for registering deposits and serving Prescribed Information has increased from 14 to 30 days – but the 30 days is an absolute deadline.
Our prescribed information will be updated in our current tenancy agreements and terms of business and this change will only really affect tenancies created after the 6th April but current clients may wish to take note of these changes for any future tenancies.
Common Questions from Tenants (Canterbury Lettings)
Mar 14th
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
ARLA (Association of Residential Letting Agents) supplies lots of answers to common questions which tenants might need to know.
This link takes tenants direct to their website: https://www.arla.co.uk/information/tenants/rights-of-access/
Here is one of the questions I spotted earlier which I thought would be useful to know:
What About Rights Of Access To The Property, What Are The Rules?
A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. The law says that a landlord or agent must give a tenant at least 24 hours prior notice in writing (except in an emergency) of such a visit. Naturally, if the tenant agrees, on specific or odd occasions to allow access without the 24 hours prior written notice, that is acceptable. [A clause in the tenancy agreement which tries to diminish or over-ride a tenant's rights in this respect would be void and unenforceable.]
Water Saving Tips as Drought Warning is Issued (Canterbury Lettings)
Feb 3rd
Sam Macdonald, Lettings Negotiator for iConn Property Management, Canterbury writes:
Drought warning
According to the Department for Environment Food and Rural Affairs (Defra) Kent is suffering a drought.
For the last two winters the south east has seen lower than average rainfall, which means that water stocks in rivers, reservoirs and aquifers are at severely low levels.
Caroline Spelman, Environment Secretary said: “It is not just the responsibility of Government, water companies and businesses to act against drought. We are asking for the help of everyone by urging them to use less water and to start now.”
Water saving tips; before during and after a drought
- Before a drought arrives, it’s useful to get into good habits, such as using a bowl of water to peel and wash fruit and vegetables instead of a running tap, and reusing grey water to water the garden.
- Putting a ‘Hippo’ water-saving device or brick in your cistern also helps. Placing water butts under downpipes and considering many other ways of saving rainwater can drastically reduce consumption in the garden and help ensure you can keep watering even during a hosepipe ban.
- During a drought, saving water is even more important. The Environment Agency has lots of advice about saving water when the need arises. Simply turning the tap off when you brush your teeth can save up to five litres a minute! Don’t use any clean water for non-essential purposes like cleaning windows, for example. Hosepipe and sprinkler bans are only used when there’s a real need. Always follow the water company’s advice.
- After a drought, as the environment recovers, it is still important to continue to use water in a sensible fashion. Water conservation is good for the environment and for society at all times.
Maintenance Tips and Advice for Tenants
Jan 18th
Sam Douglas, for iConn Property Management writes:
These tips listed in our welcome packs may come in useful for some of our tenants:
Washing Machines
Please clean your filter regularly on your washing machine, normally located on the front at the bottom of the machine. This is often the cause for the washing machine to stop working or stop draining properly. Also ensure you do not over fill the powder drawer.
Dryer
Please clean the filter regularly as failure to do so is likely to cause the tumble dryer to overheat and stop working.
If any other electrical appliances fail to function correctly, please call the office and we will organise for the appliance to be repaired, replaced or removed.
Light Bulbs and Shades
It is the responsibility of the tenants to replace light bulbs when they have blown and to replace any damaged shades when they leave.
Pictures and posters.
We appreciate that tenants may wish to put pictures and posters up, however please be aware that using substances like blu tac may cause damage to the wall covering or paint work. You are responsible for any repairs required when you leave.
Windows and Curtains
Please ensure that all windows are closed when the property is unattended. You can be sure that insurance companies will not pay out if windows are left open and you have been broken into when you have left the property unsecure.
Heat sensors and smoke detectors.
They are not to be removed, disconnected or the batteries taken out. If the batteries fail, you are responsible for replacing them. Please note that disconnecting or removing the batteries long term will invalidate any insurance taken out by yourselves or the landlord.
Pest Control
Any issue with infestation i.e. wasp nests, bees nest, mice etc are the responsibility of the tenant. The issue should be reported directly to the environmental department at Canterbury City Council. Please do not encourage any unwanted pets by leaving rubbish inside or outside the property long term. It can be costly for a contractor to be called out to sort such issues and on top of that, there are obvious health implications to consider. You will be charged if we have to send out a contractor.
Guttering & Drains
All guttering and drain maintenance for the property is again the responsibility of the tenants as laid out in the tenancy agreement.
Drains block very easily, most common causes are food and oil being put down the kitchen sink and hair from showers and baths. Last year we had numerous reports of blocked drains; all reports were caused by tenants and in all cases the tenants had to pay the bill as they were responsible for causing the problem.
Smoking.
Tenants are reminded that there is to be NO SMOKING inside of the property
Property Inspections
If iConn manages the property, your Landlord has instructed us to carry out periodic property inspections. The inspections are to ensure that the property is being looked after by yourself and for any maintenance repairs that may be required as part of your Landlord’s obligations. We will write to you in advance notifying you of any inspections that may be due, giving you the opportunity to be present whilst the inspection is being carried.
Follow us on Facebook, Twitter, Linked in or Youtube
Jan 15th
Iris O’Connell, Managing Director for iConn Property Management Canterbury writes:
Join the growing iConn Property Management group on Facebook, follow us on Twitter or Link in to the team for the latest information on legislation, new properties on the market, offers and competitions and advice for all:
STUDENTS APPLYING FOR TENANCIES WITH ICONN FOR JULY 2012- JUNE 2013 HAVE THE CHANCE TO WIN A FREE ADMINISTRATION FEE BY JOINING THE FACEBOOK PAGE.
Approved Contractors – Contact details
Jan 10th
Sam Douglas, for iConn Property Management writes:
We often receive calls from Landlords and tenants asking for local contractors to help them out with maintenance at their properties. I thought it may be useful to create a page of our approved contractors in case you ever needed to call on them.
Please see the relevant contractors’ link to find out further information about their company and the services they provide.
http://www.iconnproperties.co.uk/approved_contractors.php
Have Yourself a Very Green Christmas!! :)
Dec 24th
Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:
The local council have released some useful information for recycling over the Christmas period so that we all have a green Christmas……
Green Christmas
This year, like every other, we want to make sure that you not only have a great Christmas, but get rid of your Christmas waste on the appropriate day in the appropriate way. So please take note of the following points:
Check your calendar for your collection dates - some of them may have changed
In bad weather conditions put your waste out on your usual day and leave it. We will collect it soon as we can.
Garden Waste won’t be collected between 23 December 2011 and 09 January 2012
Don’t forget we will collect your real Christmas tree for free – if you leave it out for collection on recycling day. Place it next to your clear sacks not in the garden waste bin.
Old trees can be taken to the Household Waste Recycling Centres and placed in the green garden waste containers for composting. Your local council may also be able to take your real Christmas tree for composting if they provide a kerbside green garden waste collection service.
Alternatively, why not buy a Christmas tree in a pot or with a root that can be planted in the garden for use the following year! Some companies now also hire real Christmas trees which are re-planted after Christmas!
Recycle your Christmas cards and non foil wrapping paper in the clear recycling sack, or look out for one of the high street charity schemes.
Flatten and secure your cardboard boxes for collection. These can be put out for collection next to your recycling sacks.
To clear space give unwanted clothes and toys to charity shops and clothing banks.
Recycle your glass bottles at the bottle banks and the Household Waste Recycling Centres
Think about what you buy and who you are buying for. We all like to put on the best Christmas Day spread for family and friends, but afterwards, without a bit of pre plannng, we can still be eating the brussel sprouts four days later!!
Make use of any left over food, visit http://www.lovefoodhatewaste.com/ for recipes and ideas.
Although our contractor can sort most plastics, many of them have a negative value and black plastic cannot be sorted at all, so please only give us your clear or opaque plastic bottles over the christmas period.
Remember you can take your unwanted plastic bags back to a major supermarket for recycling, they all now provide in-store banks.
If you are not sure about collections over the Christmas period, then please call Serco on 0800 031 9091.
Here’s hoping you have a very happy Christmas.
Advice on Condensation Problems
Dec 23rd
Sam Douglas, Accounts Co-ordinator for iConn Property Management writes:
Double glazing and improved insulation means we have warmer houses, but unless a property is adequately ventilated, it can become damp. We ask all tenants to ensure that our properties are sufficiently ventilated by taking a few simple precautions stated below in order to avoid condensation and the build-up of damp.
BEDROOMS Open bedroom windows when you go to bed at night; a 10mm gap will do. If it really is too cold to do this, wipe the condensation off the windows first thing in the morning, but please do not put the cloth you used on the radiator to dry as this will create more condensation.
SHOWER/BATHROOM Ensure full use of extractor or ventilation fans. Where these are not provided, open a window after bathing or showering to give the steam and damp air a chance to escape. Wipe windows, walls and mirrors to remove condensation (a microfiber cloth is the most efficient means of doing this), and dry the shower tray or bath. Keep the door closed while the bathroom is in use to prevent the steam escaping to other parts of the house.
KITCHEN When cooking, cover pans. Use exactor or ventilation fans where provided. If you do not have an automatic kettle, take care to ensure it is not left boiling. These precautions will help to reduce steam and therefore moisture in the air. Keep the door closed while the kitchen is in use to prevent the steam escaping to other parts of the house.
LIVING AREAS Where there are chimneys, do not block them up. If a wall appears to be damp, do not put furniture right up against it; allow some circulation of air.
GENERAL Make sure that any ventilation bricks or openings in the building are not obstructed.
WINDOWS Keep glass as clear of condensation as you can. Wipe away any moisture that has formed using a soft cloth. Leave open any ”trickle” vents in double glazed units. Get into the habit of opening windows to keep moisture content in the air down and to air the property when you can.
LAUNDRY Avoid drying clothes on radiators. Tumble dryers should be vented to the outside, unless fitted with a condenser.
HEATING Provide a reasonable level of heating (no less than 10°C in an unused area, or 16C if in use); cold rooms are susceptible to condensation. Remember, the best way to heat a room and avoid condensation is to maintain a low level of warmth throughout the day rather than to turn the heating off while you are out and put it on at a high level when you return home.
PORTABLE HEATERS Portable gas and paraffin heaters can create a significant amount of damp and condensation within properties. Please do not use these types of heaters unless you have permission from your landlord or property manager.
REMEDIES Mildew may be removed from clothes by using a dry cleaning process. Remove and kill mould by wiping the affected area(s) with a fungicide which carries a Health and Safety Executive approval number, precisely following the manufactures instructions. Alternatively a mild bleach solution will have the desired effect, but do test on a small area first. Do not disturb mould by vacuuming or brushing as this can give rise to respiratory complaints.
Tenancy Deposit Service
Nov 11th
Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:
Most landlords and tenants are aware of the change in legislation in April 2007 which requires landlords to hold their tenants deposits within a secured scheme. At iConn we use the Tenancy Deposit Scheme – (TDS).
Our tenants and landlords may find this website useful as it provides the guidelines and processes involved when using the TDS.
http://www.thedisputeservice.co.uk/landlords-faqs.html - For landlords
http://www.thedisputeservice.co.uk/tenants-faqs.html - For Tenants.
Tenancy Notice Periods in your AST Tenancy Agreement
Nov 9th
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
Tenants and Landlords often get confused by the notice clause in their A.S.T (Assured Shorthold Tenancy) Tenancy Agreements when it comes to needing to give notice.
Commonly the confusion comes when deciding how much notice should be given and how to give notice.
Here are the basics:
If your tenancy is in a fixed term contract:
This means that your contract is still within its initial fixed period, dated on the contract ie. 1st January 2011 – 31st December 2012. Whilst within a fixed term you are unable to give notice. Instead you will need to wait until the contract expires. The Agent or Landlord must serve a Section 21 noticeto end the contract, otherwise the contract will roll over and then both parties will be subject to the Statutory Periodic notice terms (See below). The notice must be served two months before the end of the tenancyand in most cases they are accompanied will an offer to renew the contract if possession is not required from the landlord.
If it is the tenants intention to leave they need to confirm this to the agent or landlord when they receive the section 21 notice.
This also applies to tenancy agreements which have been renewed using a fixed term addendum as a new fixed contract has been agreed to be extended by certain dates and so the landlord and tenant are liable for the term again, until it expires.
If your tenancy is Statutory Periodic:
This is when your fixed term has expired and you are now on a rolling contract.
In this case you are able to provide notice and the standard notice lengths are one month notice from the tenant to vacate the property or two months notice from the landlord for possession of the property. The notice from the tenant must be provided in writing to either the agent or landlord. The notice from the landlord must also be in writing and should be accompanied with a section 21(4)(a) notice. The notice from both parties must be in line with the rental date. So, for example, if you pay your rent on the 5th of the month your notice will be in force from the 5th of the month, even if you provide a written letter before this date it will not come into effect until you pay your last months rent.
Full and further information regarding to notice periods under the Housing Act 1988 are available from this website: http://www.legislation.gov.uk/ukpga/1988/50/contents
Winter Warmers For Your Property
Nov 7th
Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:
The Autumn season is my favorite time of year and as we head closer to Christmas and rumours of bad weather keep surfacing its time to prepare for the frost!
Always keep your heating or hot water on froststat or on low to avoid the pipes bursting in really cold weather.
Nows the time to clear all your guttering and drains of the leaves and debris which has collected through the year so they are in the best shape they can be for the rain fall.
Set timers on your heating controls so you can be more energy efficient and careful with your bills.
Get out your winter duvet or add an extra blanket to your bed to keep heating costs down and add linings on curtains or thicker fabric to keep the draughts out.
Stock up on some long life milk and other essentials so that if the snow falls you dont have to venture out!
Telephone Landline Installations – Responsibility
Oct 10th
Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:
When viewing a property to rent if a telephone socket is visible or advertised as available then the landlord has a responsibility to ensure it is in working order. This means that the physical lines and wiring into the property is complete.
It is a tenants choice as to whether they wish to have a working lineduring their tenancy. If you do require a telephone line then it is your responsibility to pay for any set up fees that may be applicable to have a working line as this is your account set up fee.
Most telephone line providers have a general rule that if a line is not used for longer than a month they will disconnect it from the exchange and allocate the space to someone else. This means that if the previous tenants choose not to have a line, or used a different provider to the one you would like to use, there is a high chance that the provider will charge you to reconnect the line to the exchange.
As far as I am aware there are three main providers of telephone lines:
BT – charge up to £130.00 set up fee
Virgin – charges vary and they often have offers on for free installation dependent on package.
Talktalk – again charges vary dependent on package.
This website may be useful to those looking to shop around: http://www.homephonechoices.co.uk/partner-lp_landline-reconnect/landline-installation.html
A great idea is that if you decide to have a landline or your line was still connected when you moved in then please call us to provide us with the landline number, that way we can provide any new tenants with the number and provider so they can ensure the line is not disconnected before they move in. If you are viewing properties in the near future remember to ask the current tenants or the letting agent to see if you can do the same.
Guest Posting From Roombuddies.com
Oct 4th
iConn has received some great advice from our friends at Roombuddies.com with some tips for tenants looking to share a property:
Roombuddies.com writes:
Safely Seeking Flatshares
When looking for a new flatshare opportunity, it is important that you exercise good judgement and stay safe at all times. This isn’t paranoia; it’s just being sensible. No; not everyone is out to get you, but one or two might be and they’re the ones you need to watch out for. Statistically speaking, you are very unlikely to be hurt by someone that you are seeking a flatshare or house share with. Of course, the same can be said about being struck by lightning, but it doesn’t mean you’re going to walk around holding a golf club over your head during a thunderstorm (unless you are either a hard-core golfer and/or a total nutter). Being sensible and keeping your eye-out for potentially dodgy situations will help you avoid trouble as much as possible.
Always remember the old cliché, “if it looks too good to be true, then it probably is” (it’s a cliché for a reason after all). Flats that are priced considerably lower than other similar properties in the same area will undoubtedly come with a catch. Always practice caution when an advertiser tells you that you won’t be able to view a property until you have either signed something or parted with cash and try to keep away from deals that involve paying/receiving money through a money transfer system (such as Western Union). When an advert is written in concise English, you should expect a similar standard in the rest of your correspondence (if the correspondent’s language use is broken or inconsistent then suspect foul play).
You need to view property before you agree to take it on and certainly before you hand over any cash. Property should always be of a safe and reasonably inhabitable standard. Any flatshare or house share opportunities that are not up to spec should be avoided and not taken on because of promises that they will be put right before you move in (wait until they are put right before agreeing to anything/giving a deposit). If there is to be a tenancy agreement (and you are advised to ask for one, though a landlord is not legally obliged to provide one to you) you should be given a copy and time to read it before you sign.
You will also want to ask what deposit protection scheme your landlord will use before you give them a deposit (deposit protection is required by law), though this does not guarantee your money will be returned in full when your tenancy is over (but it will give you more power to dispute any unfair deductions). Though these financial safeguards are important, they are not as important as making sure you are physically safe. You will want to check that the locks in a potential flatshare or house share are suitable for your purposes. If you are looking at getting a http://www.roombuddies.com/ then make sure the room has its own separate lock.
When you are actually attending a viewing, you need to take steps to ensure your safety then too. Ask the advertiser for a landline number (rather than a mobile) and call them on it to confirm they are where they say they are. Make a note of the address you will be viewing (and don’t agree to meet anywhere other than this address) giving it and the name of the person you are meeting to someone you trust (so they know where to look if you go missing). Arrange a time to call or meet your friend after the viewing so that they can react quicker if you don’t turn up and (preferably) take another friend with you when you attend the viewing.
Letting Agents in Canterbury – About Us
Oct 2nd
The iConn team – About us….
http://www.iconnproperties.co.uk/about_us.php
Iris O’Connell M.A.R.L.A – Managing Director
irisoconnell@iconnltd.co.uk
Your contact for new business and letting and tenancy advice.
Iris has 10 years experience within the lettings and property management field and is both ARLA (Association of Residential Lettings Agents) and APIP (Association of Professional Inventory Providers) qualified.
Vicky Cranthorne M.A.R.L.A – Lettings Negotiator / Office Manager
vickycranthorne@iconnltd.co.uk
Your contact for letting and tenancy queries
Vicky Cranthorne has 5 years experience within the lettings and property management field and is ARLA qualified and is currently studying for her AAT accountancy qualification. She oversees all lettings negotiating within the department and is responsible for the general day to day running of the office.
Sam Douglas – Accounts Coordinator
samdouglas@iconnltd.co.uk
Your contact for all account queries and general enquiries
Sam Douglas has 2.5 years experience within the lettings and property management field and oversees the daily accounts; she also specialises in the insurance side of the business and can provide policies such as Home & Contents, Landlords Rent and Legal Indemnities.
Sam Macdonald – Lettings Negotiator
sammacdonald@iconnltd.co.uk
Your contact for letting and tenancy queries
Sam Macdonald has 6 years experience within the lettings and property management field and specialises in letting negotiations and property marketing.
Tenants! Know the importance of contents insurance!
Jul 23rd
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
Here’s a short article I came across.
It gives a great example of the difficulty you could find yourself in, as a result of not having any contents insurance in place for your tenancy.
http://www.accommodationforstudents.com/view_landlord_guides.asp?id=88
If you would like any advice about contents insurance, or details of where to get contents insurance, please do not hesitate to contact us.
Important safety information regarding BEKO Fridge Freezers
Jul 12th
Sam Douglas, Accounts Co-ordinator for iConn Property Management writes:
Please check your Beko Fridge Freezer Now!
There has been a very small number of incidents, where the defrost timer on a certain production range of BEKO frost free refrigeration can fail, overheat, and cause a potential fire hazard.
VISIT THE BEKO WEBSITE TO FIND OUT MORE:
YOU CAN CHECK TO SEE IF YOUR APPLIANCE IS EFFECTED BY CLICKING ON THE LINK BELOW:
https://refsafety.beko.co.uk/Home/Intro
Show your support to RNIB!
Apr 12th
iConn Property Management show thier support by collecting used stamps for RNIB,
a charity that supports the blind and partially sighted people.
If you would like to make a donation or find out more about how to show your support, click on the link below.
http://www.rnib.org.uk/getinvolved/fundraising/recycle/Pages/used_stamps.aspx
Summertime Cleaning Checklist
Apr 8th
Sam Douglas, Account Co-ordinator for iConn Property Management writes:
Its that time of year again..!
Say goodbye to your winter clothes, freshen up your home and get ready for the summertime!
Here’s an interesting article to help you along your way…
Just click on the link below :
http://www.mrscleanusa.com/en/cleaning-tips/checklists/summer-chores.html
Make a moving checklist
Mar 23rd
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
Moving home??
Make a checklist to ensure that it all goes smoothly! Check out this link:
If you are looking for a property, or are seeking advice, feel free to contact us.
iConn Property Management Has Relocated!!
Feb 26th
iConn Property Management are pleased to announce their move to larger and more prestigious premises in Canterbury.
iConn has an extensive portfolio of professional and student properties. We offer competitive services to all Landlords who are looking to let their properties now or in the future. If you would like further details on the services that iConn provides or require a free market appraisal then please contact us.
Lee Court, 26a Castle Street,
Canterbury, CT1 2PU
01227 765008
Got a Question…?? Just ask!
Feb 16th
iConn Property Management are proud to be a regulated member of
The Association of Residential Letting Agents (ARLA).
We believe that it is extremely important for all landlords and tenants to have the facility to be able to ask questions and gain free advice.
This is why iConn Property Management are offering free advice for anyone who needs it, whether you are a current tenant or landlords of ours, or even if you aren’t!
Please share your questions by replying to this blog, and we will endeavour to answer you as soon as possible, alternatively email us on enquiries@iconnltd.co.uk
Take advantage of our free advisory service and get all your questions answered today.
Should you rent for life…???
Feb 3rd
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
As the difficulty of getting yourself onto the property ladder is increasing these days, we thought we would introduce you to this interesting article…
SHOULD YOU RENT FOR LIFE??
Click below for more info.
http://money.uk.msn.com/msn-local/articles.aspx?cp-documentid=156007292
For tenants – A renters guide
Dec 30th
Sam Macdonald, Lettings Negotiator for iConn Property Management writes:
Primelocation offer a great guide on their website which provides some good tips for tenants when viewing houses to rent – check it out:
http://www.primelocation.com/guides/renting/a-renters-guide-advice-for-tenants/
A Fish Called Goggles
Dec 24th
Once upon a time there was a nameless fish who swam around a small glass bowl dreaming of a better existence…
He dreamed of moving to a high spec fish tank with all the mod cons where he could show off his swimming skills including the backwards vertical shimmy which was his speciality.
His owners also dreamed of moving home and when they did….they forgot to take the nameless fish with them. 
This made the fish very very sad. He sank to the bottom of his glass bowl but never gave up hope that his dreams may be fulfilled.
When a member of iConn Property Management came to his empty house and discovered this nameless unhappy fish….his life was transformed!
iConn brought the fish into their office and their hearts!
After lots of “ahhhhh”s and “oooooo”s the staff at iConn made it their mission to restore happiness into this little fishy’s life.
They gave him a name Goggles and life began to get better. Goggles was cleaned and fed and fussed over and cared for until his owners reclaimed him…
But they never did…
iConn then decided to do what they do best and hunted for a new home for Goggles, they worked hard to meet all of his requirements as they wanted the best for their new team member and finally the day arrived for The big Move….
Goggles packed up his things….put a sign in his old home and made the leap into fresh waters…
His new home was huge! With a red coral reef to hide in and brush off his old scales. He had a colourful reef house which he could swim through and brightly coloured red and black stone floor, the ultimate in luxury. He gorged himself on dinners of frozen thread worms and specially designed fish capsules.
His dreams had come true…He repaid the team at iConn by showing off his swimming skills and always coming to greet them when they go to his tank.
He performs regularly for children and provides a great distraction so that parents can do what they need to in the office.
He really is a valued member of the iConn team.
And so that concludes the story of a fish called Goggles….who lived happily ever after….
Thanks to iConn Property Management! 
Christmas Wishes from iConn :)
Dec 16th
iConn would like to wish you a very Happy Christmas and a prosperous New Year.
The team has grown this year and to add variety to our Christmas Message the Men of the office challenged the Ladies to a “Dance off” Elf Style.
The two finished articles are attached and I’m sure you’ll agree the Ladies pip the Gentlemen to the post with their more classical Christmas message!
As usual iConn Property Management will be making a donation to Cancer Research.
We hope you enjoy our cards!
Best Wishes
Iris O’Connell, Vicky Cranthorne, Sam Douglas, Sam Macdonald,
Paul Lang, Nathan Tough and John O’Connell