Archive for October, 2012

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The Body Shop, Canterbury & iConn Property Management, Canterbury Letting Agent

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Iris O’Connell, Managing Director of iConn Property Management writes:

iConn works very closely with the Body Shop in Canterbury and supports their ethos.

They source raw ingredients from all around the world and their products are 100% vegetarian.

The Body Shop trades fairly and THEY NEVER TEST ON ANIMALS!!  So….keep a beautiful face, body and mind and buy from the Body Shop.

vicky

Top Tips for Landlords!

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Vicky Cranthorne M.A.R.L.A, Office Manager for iConn Property Management writes:

To help you get the best out of your property investment, iConn Property Management have come up with a few ideas to get you on the road to success.

Set a bit of money aside each month

 in case of any works/repairs that arise.  This way, you won’t miss the money so much, and if there are no repairs that need doing during the year, you can buy yourself an extra little something at the end of the year!

 Improve neighbourhood relations

and hire a monthly gardener.  This will keep the local residents happy and your property will always look nice and tidy.

Look into updating furniture

this will make your property more appealing when it comes to re-marketing.

Save money

By spending a little more time and money on your property now will help reduce maintenance problems in the future.

Get ahead in the student market

Most tenants find it hard to keep on top of bills with all the essays they have to write!  Include broadband in the monthly rental and make it more appealing to students.

Be pro-active

 arrange for the roofs, gutters, drains to be checked regularly to avoid any major problems.

Get in the know

 iConn Property Management are happy to advise you of any recent changes in laws and regulations, just give us a call and we will be happy to help!

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Maintenance Tips and Advice for Tenants

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Sam Douglas, for iConn Property Management writes:

These tips listed in our welcome packs may come in useful for some of our tenants:

Washing Machines

Please clean your filter regularly on your washing machine, normally located on the front at the bottom of the machine.  This is often the cause for the washing machine to stop working or stop draining properly.  Also ensure you do not over fill the powder drawer.

Dryer

Please clean the filter regularly as failure to do so is likely to cause the tumble dryer to overheat and stop working.

If any other electrical appliances fail to function correctly, please call the office and we will organise for the appliance to be repaired, replaced or removed.

Light Bulbs and Shades

It is the responsibility of the tenants to replace light bulbs when they have blown and to replace any damaged shades when they leave.

Pictures and posters.

We appreciate that tenants may wish to put pictures and posters up, however please be aware that using substances like blu tac may cause damage to the wall covering or paint work. You are responsible for any repairs required when you leave.

Windows and Curtains

Please ensure that all windows are closed when the property is unattended.  You can be sure that insurance companies will not pay out if windows are left open and you have been broken into when you have left the property unsecure.

Heat sensors and smoke detectors.

They are not to be removed, disconnected or the batteries taken out.  If the batteries fail, you are responsible for replacing them.  Please note that disconnecting or removing the batteries long term will invalidate any insurance taken out by yourselves or the landlord.

Pest Control

Any issue with infestation i.e. wasp nests, bees nest, mice etc are the responsibility of the tenant. The issue should be reported directly to the environmental department at Canterbury City Council.  Please do not encourage any unwanted pets by leaving rubbish inside or outside the property long term.  It can be costly for a contractor to be called out to sort such issues and on top of that, there are obvious health implications to consider.  You will be charged if we have to send out a contractor.

Guttering & Drains

All guttering and drain maintenance for the property is again the responsibility of the tenants as laid out in the tenancy agreement.

Drains block very easily, most common causes are food and oil being put down the kitchen sink and hair from showers and baths.  Last year we had numerous reports of blocked drains; all reports were caused by tenants and in all cases the tenants had to pay the bill as they were responsible for causing the problem.

Smoking.

Tenants are reminded that there is to be NO SMOKING inside of the property

Property Inspections

If iConn manages the property, your Landlord has instructed us to carry out periodic property inspections. The inspections are to ensure that the property is being looked after by yourself and for any maintenance repairs that may be required as part of your Landlord’s obligations. We will write to you in advance notifying you of any inspections that may be due, giving you the opportunity to be present whilst the inspection is being carried.

 

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Common Questions from Tenants (Canterbury Lettings)

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Sam Macdonald, Lettings Negotiator for iConn Property Management writes:

ARLA (Association of Residential Letting Agents) supplies lots of answers to common questions which tenants might need to know.

This link takes tenants direct to their website: https://www.arla.co.uk/information/tenants/rights-of-access/

Here is one of the questions I spotted earlier which I thought would be useful to know:

What About Rights Of Access To The Property, What Are The Rules?

A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. The law says that a landlord or agent must give a tenant at least 24 hours prior notice in writing (except in an emergency) of such a visit. Naturally, if the tenant agrees, on specific or odd occasions to allow access without the 24 hours prior written notice, that is acceptable. [A clause in the tenancy agreement which tries to diminish or over-ride a tenant’s rights in this respect would be void and unenforceable.]

iConn Property Management Sponsers Kent Student Law Society – Univeristy of Kent, Canterbury

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We are pleased to announce that iConn are sponsors of the ‘Kent Student Law Society’

They are one of the largest societies on the University of Kent’s Canterbury Campus and represent students who study Law.

 

 

 

 

 

 

 

 

 

 

 

 

 

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