Archive for August, 2012

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Out of Hours Contact Details for iConn Property Management (Canterbury Letting Agent)

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Sam Douglas, Accounts Co-Ordinator for iConn Property Management writes:

 

We have an Emergency out of hours service set up to cover our office when we are closed over a weekend or a bank holiday.

 

During this period faults should be reported as follows:

 

Plumbing / Gas Heating / Electrics / Appliance Breakdown

CHP Electrical 07809728721

 

Locks / Keys to

APT Howfield 01227 458999

 

Please note that if you have a British Gas CELSIA / Homecare contract in place you should call them in the first instance as usual.

 

Alternatively if your message is not urgent then please leave a message on our answerphone on 01227 765008 and we will respond to your message our return.

 

Elvis has entered the building!! :)

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Iris O’Connell, Managing Director for iConn Property Management writes:

We are pleased to welcome the new member of our team….. Elvis!!

He’s all shook up in his new heartbreak hotel fish tank but I’m sure he will settle in soon.

Feel free to pop in to say hello!

vicky

Key Collection Procedure for Students 2012 – iConn (Canterbury Lettings)

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Vicky Cranthorne, Office Manager for iConn Property Management writes:

For new students for 2012:

Hope you are all enjoying your summer; Just so you are all aware what is required from you in order to collect keys for your student property in September, I have included a tick list for you to use to check, below.

Obviously, if you have already collected your keys you can just ignore this message.

Key collection is available from the 1st September 2011 from our office 26a Castle Street, Canterbury, Kent CT1 2PU.

Our office hours on a Saturday are 9am – 1pm. If you are going to arrive later please contact me, in advance, and we will see if we can arrange something for you.

  • If your property keys are issued by your landlord you will be emailed separately to confirm this but you must still attend the office before going to the property to collect your welcome packs
  • If your tenancy is starting after the 1st September your keys will be available from the date on your tenancy agreement.

If any of you have any questions or queries please contact me.

Kind regards,

Vicky

 

TERMS

ACTION

TICK   BOX

CONSEQUENCE

GUARANTOR   AGREEMENT

Each   tenant must have a signed guarantor agreement in place.

 

NO   KEYS RELEASED TO ANY TENANT

RENT   AND ADMIN FEES

There   must be no arrears on ANY tenants account.

This   includes Summer rent, Admin fees and September rent.

 

NO   KEYS RELEASED TO ANY TENANT

TENANCY   AGREEMENT

Can   be signed in the office on key collection

NO   KEY RELEASED FOR INDIVIDUAL TENANT

STANDING   ORDER FORM

Complete   in office on key collection.

Those   without one already in place will be asked to pay their September rent or   prove payment. (see above note for Rent and Admin)

NO   KEY RELEASED FOR INDIVIDUAL TENANT

PHOTO   ID

Photocopy   will be taken on key collection.

NO   KEY RELEASED FOR INDIVIDUAL TENANT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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