Archive for June, 2010
iConn have managed our two City Centre flats for the past few years and have always found suitable tenants, who have been in a position to move in the day after the previous tenants have vacated. This has proved to be invaluable and we would thoroughly recommend their services. In particular both Vicky and Sam have been fantastic!
We have always been happy with the prompt and efficient service we have to date received from iConn. Over the past 5 years we have always been found good tenants, the management team have dealt with problems quickly and efficiently and we have no hesitation in recommending them to other landlords.
Thanks to the iConn Property Management staff I have successfully rented out my furnished house in Canterbury continuously for the last fifteen years while residing in Thailand. The service hitherto received has been extremely satisfactory and my house has been well maintained and its condition regularly monitored.
My house in Canterbury has been fully managed by iConn (formerly Humberts) since Autumn 2007. They provide me with a professional and friendly service and have ensured student occupancy of the house throughout the period. They have visited the house regularly, bringing to my attention issues that they have picked up or which have been raised by the tenants. They have dealt with urgent issues quickly and efficiently whilst allowing less urgent issues to be completed during the quieter summer months.
I am pleased with the service that has been provided.
I would like to recommend iConn to all, as they are so sincere and helpful. I am extremely satisfied with their service to me. they gave a warm welcome and homely atmosphere whenever i approach them for service.
iConn have been managing our property now for 2 years and they have always been extremely efficient, conscientious and very price competitive in regards with renting out our property. In addition to this it is all managed in a friendly manner, in fact we forget about our property as we know it is in safe hands!
I have been a client of iConn, and its predecessors, for a number of years and feel that they have provided me with a very satisfactory and professional service. whenever I phone my call is answered quickly and usually my enquiry is dealt with immediately. Otherwise calls have been returned. Rentals are processed in a timely manner and all maintenance needs have been dealt with to my satisfaction. In addition there have been very few occasions when my property has not been let. I have no hesitation whatsoever in commending the services of iConn.
iConn Property Management have looked after our property for many years now, carrying out full marketing and management on our behalf. We have always found them to be helpful, efficient and very professional and would gladly recommend them.
iConn have been managing for me since 2006. They have found tenants who have looked after the property well. The transitions between tenancies have always been managed seamlessly. On all matters requiring my attention or permission iConn have communicated promptly and clearly, and I have always been highly satisfied with contractors they have recommended. Overall their service is excellent value for money.
iConn Property Management staff have administered our Canterbury flat for ten years. Over that time we have developed great confidence in the efficiency and professionalism of the firm. iConn’s guidance and contacts were particularly helpful during the recent refurbishment of the property. Helpful, constructive and friendly it is always a pleasure to deal with their staff.
Iris leads a team that clearly strives to provide a quality service, both for periodic marketing, managing the selection of potential occupiers and the day-to-day supervision of the tenant. The take-home message is peace of mind; after all the rented property is our very precious asset – nothing but the best will do in our view!
I would like to comment that in all aspects of dealing with my properties, such as marketing and management, I describe your services very satisfactory.
I would just like to say that I have been extremely impressed with the way that iConn Ltd have managed our property in Canterbury.
I would recommend them as a property management service to anyone thinking of aquiring a student property for investment purposes.
Any issues that have arisen have been dealt with swiftly and efficiently. When I’ve asked for quotes for repairs etc, these have generally come back within a couple of days and the work is undertaken immediately.
We were very pleased with the application process and, in particular, the removal of the ‘no children’ stipulation by the landlord.
We both work full-time and appreciate the possibility of being able to telephone or e-mail with our concerns, as well as being able to deal directly with the landlord when it is mutually convenient, with your prior knowledge and arrangement, as necessary. Communication by letter is also appreciated, as we are not always in a position to receive private phone-calls or e-mails during the day. Many companies assume that we can respond immediately or quickly, using our mobiles, which is not always the case if we’re in a meeting or a lecture! So, please don’t abandon this traditional means for the sake of new technology!
Also, we like having the option of being able to be at home for inspections and to raise any issues ‘in situ’, which makes it a two-way process.
We have always been treated sensitively, sympathetically and politely by your team.
Iris O’Connell M.A.R.L.A, Managing Director for iConn Property Management writes:
We can take the stress and anxiety away from you the landlord. We can deal with any issue that may occur whilst your tenant is residing at the property. Your tenant deals with us direct.
We can deal with all tenancy law and can offer legal advice with regards to Insurance, notices and possession. iConn looks at any issue objectively and impartially.
We are here to help the Landlord and the tenant. We keep up to date with all new legislation, tenancy laws and Health and safety practices that effect Landlords and tenants.
We can advice you with your Buildings, contents and public liability insurance. We offer free quotes and can set up and pay from your rental income an appropriate Insurance catered to your needs.
iConn is an expert in its field. We can achieve higher rent yields due to our marketing expertise. We deal with all the administration involved in letting out your property; Tenancy agreements, notices to quit, possession notices, Inventories and schedule of condition, renewals and deposit protection. We also thoroughly reference all prospective tenants and arrange for rent guarantees to safe guard you in times of uncertainty.
iConn is here to offer free independent advice. We pride ourselves in being a superior independent Letting agent.
iConn have marketed our properties for two seasons now. They were recommended to us by our daughter in law, and we were so impressed we recommended them to our other two sons, who now both use their services. Our son is so impressed that he has recommended them to his partner, thus she is now using them.I think I don’t need to explain how good and efficient they are . Recommendation is the best form of advertising!
I am extremly pleased with the way you have managed my property in Canterbury.
The service I have received has been first class in all respects. I have no hesitation in recommending you to any future clients.
Thank you for everything.
We have been renting with iConn for several years and have found the people there to be very friendly and helpful. Whenever we have had a problem or question, it has always been dealt with quickly and professionally.
We would therefore happily recommend iConn to anyone considering renting in Canterbury
We have always been very impressed with iConn’s service.
You have marketed our property and managed it for several years now and we have always found you to be very professional, keeping us informed every step of the way.